Epic Applications Analyst – Digital Patient Experience, MyChart, Cheers, Welcome

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🕒 May 13

🗻 New Hampshire, New Mexico, +3 more states – Remote

🗻 New Hampshire – Remote 🌶️ New Mexico – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Elliot Hospital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1898

⚕️ Healthcare Insurance

🤝 Non-profit

📡 Telecommunications

Healthcare Insurance • Non-profit • Telecommunications

Elliot Hospital is the largest provider of comprehensive healthcare services in Southern New Hampshire. As part of Elliot Health System, it offers a wide range of medical services including arthritis/rheumatology, behavioral health, cancer care, cardiology, diabetes services, imaging, inpatient care, maternity, orthopaedics, pain management, pediatrics, primary care, rehabilitation, respiratory care, surgery, trauma, and more. Elliot Hospital is home to Manchester’s only Level III Neonatal Intensive Care Unit and designated Level II Regional Trauma Center. The hospital also offers innovative services such as VirtualER for remote emergency care. Elliot Health System is a part of SolutionHealth and is a clinical affiliate of Massachusetts General Hospital.

📋 Description

• Independently research and configure systems to improve processes, add efficiencies, and promote patient safety. • Promotes the effective use and benefits of healthcare systems. • Leverages applicable clinical/business knowledge, expertise, and licensure to inform workflow, system design, and to support end users. • Demonstrates a solid understanding of heuristics in software design and incorporates questions and design elements in daily work. • Embrace change positively, seek process improvements, and demonstrate innovative thinking. • Take responsibility for actions, correct mistakes, and adhere to service excellence standards. • Build partnerships with stakeholders, end users, and colleagues, ensuring effective communication and support. • Demonstrates general knowledge of systems development life cycle by applying appropriate methods to develop, test, deploy and evaluate ongoing maintenance needs. • Manage projects effectively, understand system development life cycles, and follow project management principles. • Create and maintain thorough documentation, develop test scripts, and ensure builds meet departmental standards and end user approval.

🎯 Requirements

• 4-year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree • Training in, or demonstrated aptitude in analytical abilities required as appropriate for role area • Experience as analyst implementing and testing vendor packaged software applications OR healthcare operational experience in area of application preferred or required depending on Analyst level • Certification requirements and depth of Epic experience varies depending on the Analyst level • All analyst levels require prior Epic experience (end user or analyst) • Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. • Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required. • Experience in a healthcare setting required. • Active vendor training status required. • Can work under pressure with competing priorities and rapidly changing situations. • Must be able to complete work through continuous use of a computer to perform job responsibilities. • Must be able to communicate frequently and effectively with others verbally, in writing, and by virtual meetings (including camera).

🏖️ Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees • Short-term disability, long-term disability, and life insurance coverage • Competitive pay • Tuition Reimbursement • 403(b) Retirement Savings Plan • And more !