Regional Underwriting Director

🔥 0 minutes ago

🌵 Arizona, California, +2 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote

💵 $121.3k - $191.7k / year

⏰ Full Time

🔴 Lead

📋 Underwriter

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EMC Insurance Companies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1911

Insurance

EMC Insurance Companies is a mutual insurance firm providing specialized business insurance solutions. They focus on commercial property insurance, liability insurance, workers' compensation, and business owners' policies. With a strong emphasis on personalized service, EMC collaborates closely with local agents to deliver comprehensive and tailored coverage. EMC is committed to understanding the unique challenges faced by its policyholders, offering risk management and loss control resources to help businesses safeguard their assets. Known for their dedicated partnerships and exceptional customer service, EMC ensures that businesses are prepared for the unexpected with their superior insurance solutions.

📋 Description

• Leads and directs the regional underwriting process • Enforces guidelines and procedures established by Corporate Office Underwriting • Develops and enforces underwriting guidelines and procedures specific to their region • Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes • Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department • Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations • Monitors business results to ensure that underwriters operate within authority limits, guidelines, and region service directives while matching price to quality across the book of business and meeting rate goals • Serves as the subject matter expert for the region and makes final decisions on complex or high-risk accounts • Reviews updates received from Corporate Office Underwriting and communicates changes to team • Oversees and directs the underwriting department team, focusing on both long-term and short-term success • Collaborates with team members to establish performance goals and monitors status, conducts reviews, and provides coaching • Interviews, hires, and recommends salary adjustments for team members • Resolves disciplinary issues, reviews results, action plans, and progress • Organizes and plans educational opportunities for the underwriting team, including presenting out on results of trainings • Develops team expertise and completes succession planning, including identifying talent and implementing development plans for critical positions • Supports diversity and inclusion initiatives • Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes • Partners closely with the region's Human Resources Business Partner Manager to identify training needs for the department and individuals and ensure that it is delivered • Partners with Underwriting Supervisors oversee workloads and workflow processes to ensure that branch objectives can be met • Directs existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships • Meets with and educates agents to develop their understanding of on EMC products, underwriting appetite, systems and services to help generate a flow of quality new business opportunities • Delivers effective presentations to existing and potential new agents as well as agent associations to develop and strengthen EMC\u2019s brand in the marketplace and agents impression of EMC • Monitors progress of underwriters\u2019 assigned agents and guides underwriters and agents in achieving annual goals • Seeks feedback from agents and takes action to improve their experience and underwriting responsiveness and grow profitable books of business • Collaborates with Branch Vice President to determine underwriting strategy and practices and establishes short-term and long-term underwriting goals • Participates in the region's 3-year plan, including leading the discussion on underwriting trends and implications on profitability • Analyzes insurance trends in the operating area and industry with respect to general coverages, rates and market conditions in order to help find profitable segments to grow in • Coordinates with other region teams, including claims, marketing, premium audit and risk improvement, to identify and address opportunities for improvement and to drive profitable growth, and offset threats to profit • Performs audits on new business and renewals for compliance with Sarbanes Oxley, letters of authority, and quality and completeness of the underwriting being done in the region • Analyzes company reports and experience data to determine and implement necessary changes in region underwriting policies and practices • Coordinates with underwriters, marketing and region management in the agency management process including planning and agency review meetings • Identifies opportunities and potential barriers within agency relationships • Develops strategies and delegates tasks to team members to address problem agencies and grow profitable business at high-performing agencies

🎯 Requirements

• Bachelor\u2019s degree, preferably in insurance or business administration or equivalent relevant experience • Ten years of commercial lines underwriting experience • Previous supervisory/leadership experience • CPCU designation or other underwriting-related designation(s) preferred • Superior knowledge of underwriting and risk analysis • Exceptional problem-solving skills and the ability to make sound decisions • Strong computer skills, including knowledge of Microsoft Office and social media • Ability to oversee multiple projects at one time and make decisions under challenging circumstances • Excellent ability to translate technical ideas into more general terms for business customers • Ability to explore new and different processes, services, technologies, and partnerships to enhance EMC\u2019s business • Superior written and verbal communication skills • Excellent leadership skills and ability to motivate team • Excellent ability to effectively communicate products, procedures, business planning and system information • Exceptional customer service skills • Ability to speak effectively before groups

🏖️ Benefits

• Outstanding benefits with life, medical, dental, vision and prescription drug coverage • Competitive paid time off plan and a full day of volunteer time off annually • Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards • Professional development and growth opportunities, including tuition reimbursement • Wellness initiatives to improve team member well-being and reduce health insurance costs • Flexibility to dress for your day and opportunities for alternative work arrangements