Emergency University
11 - 50 employees
Founded 2000
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Emergency University is a provider of emergency preparedness and health & safety solutions that helps organizations plan, train, and execute emergency response programs. It offers country-specific and industry-specific training and certification, health and safety consulting, risk assessments, and regulatory compliance support, plus equipment and supplies (AEDs, first aid, trauma kits). Emergency University also delivers technology platforms (EUAlert! , Maestro™, EUCert! ) for integrated emergency communications, mass notification, and training administration, and provides executive protection medical services and medical program leadership.
Virtual Receptionist
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🔥 0 minutes ago
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Emergency University
11 - 50 employees
Founded 2000
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Emergency University is a provider of emergency preparedness and health & safety solutions that helps organizations plan, train, and execute emergency response programs. It offers country-specific and industry-specific training and certification, health and safety consulting, risk assessments, and regulatory compliance support, plus equipment and supplies (AEDs, first aid, trauma kits). Emergency University also delivers technology platforms (EUAlert! , Maestro™, EUCert! ) for integrated emergency communications, mass notification, and training administration, and provides executive protection medical services and medical program leadership.
📋 Description
• Answer incoming calls and emails from clients in a timely and professional manner • Provide information about services and assist with registration and course enrollment • Schedule and confirm appointments for training sessions • Maintain accurate and up-to-date records of client interactions and transactions • Collaborate with the training team to ensure a smooth and efficient registration process • Handle and resolve customer complaints and concerns with empathy and professionalism • Assist with other administrative tasks as needed
🎯 Requirements
• High school diploma or equivalent • 1–2 years of experience in a customer service or receptionist role • Excellent communication and interpersonal skills • Strong organizational and time management skills • Proficient in Microsoft Office • Experience with virtual communication tools such as Zoom and Skype • Ability to work independently and remotely with minimal supervision • Knowledge of emergency training or the healthcare industry is a plus • Available to work Monday–Friday, 9am–5pm
🏖️ Benefits
• Health insurance • Paid time off • Opportunities for professional development
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