Fractional Social Media, Community Manager

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Emora Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

👥 B2C

B2C

Emora Health is a virtual mental health provider that delivers therapy, psychiatry/medication management, and diagnostic testing (ADHD, autism) specifically for children, teens, and young adults across the United States. They offer insurance-covered, low-copay telehealth care with rapid access (no waitlists), therapist matching to age-specific specialists, and evening/weekend availability. Emora emphasizes measurable outcomes, specialized clinicians, and support for a wide range of mental health conditions and life experiences.

📋 Description

• Own the day-to-day management of Emora's organic social channels • Schedule and publish content across all platforms • Maintain and manage the social content calendar • Ensure content is optimized for each platform • Coordinate closely with the Director of Creative Marketing on upcoming content and campaigns • Monitor and respond to comments and conversations across all social platforms • Engage with followers in a thoughtful, authentic, and brand-aligned manner • Monitor comments on both organic and paid content • Escalate sensitive mental health, customer support, or clinical conversations to the appropriate internal team • Help foster a positive and supportive online community • Identify social trends, platform shifts, and emerging content opportunities • Bring proactive content ideas and recommendations to the team • Help develop recurring content series and community-building initiatives • Collaborate on content concepts, hooks, and messaging • Identify opportunities to participate in relevant cultural and platform conversations in a brand-safe way • Track engagement and channel performance • Share regular insights and recommendations • Surface content opportunities based on audience behavior and platform trends

🎯 Requirements

• 3+ years of social media management experience • Proven experience managing brand accounts across multiple platforms • Strong understanding of Instagram, Facebook, Threads, TikTok, LinkedIn, and YouTube • Excellent writing and communication skills • Strong organizational skills and attention to detail • Experience owning content calendars and publishing workflows • Strong community management instincts • Ability to work independently and proactively • Ability to learn and work with a suite of in-house insights and creative pipeline tools • Comfortable working directly within native social platforms • Bonus Points • Experience in healthcare, mental health, parenting, education, or wellness • Experience working with startups • Copywriting experience • Strong visual taste and content instincts • Understanding of basic design principles and what makes content perform on social platforms • Experience identifying and capitalizing on social trends in a thoughtful, brand-safe way

🏖️ Benefits

• Flexible work arrangements