Care Coordinator – LPN/LVN

🔥 14 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $45k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Empassion Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Empassion Health is a company that specializes in providing supportive care to patients and families living with serious illnesses. Their mission is to improve outcomes and experiences for these individuals by alleviating symptom burdens and reducing stress. The company collaborates with existing care teams to offer an additional layer of care, delivered by specially trained providers directly in the patients' homes, and is available 24/7. Empassion focuses on elevating patient and caregiver experiences by ensuring care is compassionate, comprehensive, and culturally sensitive. With a network covering 45 states by 2024, Empassion continues to expand its reach, ensuring accessible quality care across the United States.

📋 Description

• Educate patients by phone about palliative care • Schedule patients for palliative appointments • Interface directly with patients, providers, and families • Work with clinical files to close out palliative visits and enter notes into systems • Balance phone-based patient support with administrative work • Help patients understand the value of palliative care • Connect patients in need of the program with palliative care providers • Answer questions about palliative care and the program • Confirm patient encounters are documented and patient needs are triaged • Follow up with patients to ensure high-quality care from Empassion’s provider network • Review and close completed cases daily • Assist the supervisor by balancing clinical triage and patient calls

🎯 Requirements

• Minimum 3+ years as an LPN • Minimum 3+ years of reading and updating clinical notes • Minimum 1+ years of relevant work experience in a customer service call center • Able to receive calls from patients, caregivers, and providers • Strong communication and written skills • Detail oriented • Comfortable working with technology and in a dynamic startup environment • Secure Wi-Fi connectivity • Spanish-speaking a plus but not required

🏖️ Benefits

• In-depth training and resources provided by Empassion • Hybrid remote/in-person company environment • Asynchronous work and communication prioritized • Regular Zoom and Slack communication