Call Center Representative

Job not on LinkedIn

🕒 November 9, 2025

🤠 Texas – Remote

🤠 Texas – Remote

💵 $25k - $31.2k / year

⏳ Contract/Temporary

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Empire Connect Agency

WebsiteLinkedInAll Job Openings

- employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Empire Connect Agency is a remote staffing and virtual call center agency that connects businesses with vetted, supported work-from-home agents for client interactions and customer service. The company partners with client organizations to supply trained, flexible agents who can operate from home, emphasizing remote work opportunities, agent support, and performance readiness.

📋 Description

• Answer inbound and outbound calls from to support customers of various clients • Accurately enter information into our client database • Provide a high level of customer service with empathy, patience, and professionalism • Maintain a quiet and distraction-free work environment • Demonstrating consistent, high-level performance may lead to enhanced opportunities and expanded roles.

🎯 Requirements

• Minimum of 6 months remote call center experience or 1 year of in-office (brick-and-mortar) call center experience • Clear communication skills and strong soft skills, including active listening, patience, and professionalism • Provide excellent customer service, addressing questions and concerns • Must have a quiet home office environment • No criminal history (a background check is required)

🏖️ Benefits

• Work from the comfort of your home • Starting pay of $12-$15/hour (with increase opportunities) • Opportunities for advancement based on performance and client offered incentives • Supportive team environment