Lead Architecture Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $105.7k - $149.3k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Define and enforce clear expectations for architecture deliverables, including establishing and maintaining a consistent definition of “done.” • Track progress across architecture initiatives to ensure completion, proactively identifying and resolving stalled or ambiguous efforts. • Design, implement, and manage a structured intake process for architecture requests, ensuring alignment with organizational priorities. • Serve as a control point for incoming requests by filtering, prioritizing, and routing work while maintaining transparency between demand and committed priorities. • Protect team focus by minimizing unstructured interruptions and enforcing adherence to defined priorities. • Establish and manage the team’s operating cadence, including standups, roadmap sessions, capability meetings, and governance forums, ensuring meetings are structured and outcome-driven. • Maintain action logs, decision records, and follow-up items to ensure commitments are documented and driven to closure. • Own the lifecycle of architecture standards, policies, and design patterns, ensuring they are documented, accessible, and consistently applied. • Monitor and enforce adherence to governance practices, identifying and addressing gaps in adoption. • Coordinate updates to standards, policies, and patterns to align with evolving architecture and business needs. • Develop and track operational metrics, including throughput, cycle time, delivery completion, and work distribution, to assess performance and execution effectiveness. • Provide concise reporting on progress, risks, and performance, translating activity into actionable insights. • Maintain visibility into priorities, work in progress, dependencies, and execution risks. • Collaborate with OCIO, project management, delivery leads, and stakeholders to ensure alignment between architecture priorities and execution. • Identify misalignment, capacity gaps, or execution risks and drive corrective actions.

🎯 Requirements

• Bachelor’s degree in information technology, business, or a related field, or equivalent experience. • 7 to 10 years of experience in a related area. • Proven ability to drive accountability across senior contributors without direct authority. • Strong organizational, prioritization, and follow-through skills. • Ability to translate ambiguous work into structured plans with clear deliverables and ownership. • Excellent communication and facilitation skills across technical and non-technical stakeholders. • Experience designing and managing intake processes, workflows, governance cadences, and operational routines. • Ability to develop and interpret operational metrics to assess team performance and risk. • Working knowledge of data architecture concepts, including data flows, APIs, platforms, governance, and integration patterns. • Experience working with architecture, engineering, or platform teams in an operations, coordination, or governance capacity. • Familiarity with Agile methodologies and tools, including Scrum and Kanban. • Ability to operate effectively in fast-paced environments with competing priorities.

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.