Lead Systems Administrator

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🔥 1 minute ago

🇺🇸 United States – Remote

💵 $105.7k - $149.3k / year

⏰ Full Time

🟠 Senior

⌨️ Systems Administrator

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Serve as the technical lead and subject matter expert for Microsoft 365 Messaging technologies, including Exchange Online and related Microsoft services • Lead administration and engineering of Microsoft Exchange Online, Microsoft 365 messaging services, and hybrid mail environments • Design, implement, and maintain enterprise email security solutions using Proofpoint Email Protection, Targeted Attack Protection, Email Fraud Defense, and related Proofpoint technologies • Design and support complex enterprise mail flow and advanced email routing, including SMTP routing, secure connectors, hybrid Exchange routing, third-party integrations, domain management, transport rules, and mail relay services • Manage email authentication technologies, including SPF, DKIM, and DMARC, to improve email security and reduce spoofing • Design and maintain policies supporting phishing protection, malware prevention, data loss prevention, encryption, and email compliance • Partner with Cybersecurity teams to investigate messaging threats, email incidents, and security events • Develop standards, operational procedures, and self-service documentation for messaging technologies • Automate administrative functions using PowerShell, Microsoft Graph API, Azure Automation, or related scripting technologies • Monitor messaging health, service availability, mail flow, queue performance, routing efficiency, and security metrics • Lead operational support for Microsoft 365 messaging platforms while participating in incident response and problem management activities • Collaborate with Identity and Access Management teams on authentication, Conditional Access, and secure administrative access • Work closely with Microsoft, Proofpoint, and other technology vendors to resolve complex issues and implement strategic improvements • Evaluate emerging Microsoft 365 and messaging technologies and provide architectural recommendations • Provide technical leadership, mentoring, and knowledge transfer to other infrastructure engineers and operational support teams • Partner with Cybersecurity, Infrastructure, Identity, Networking, Compliance, and Application teams to deliver secure, scalable, and highly available messaging services while driving automation, operational excellence, and strategic modernization initiatives.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field, or equivalent work experience • Microsoft and/or Proofpoint certifications • Expert knowledge of Microsoft 365 administration with emphasis on Exchange Online • Extensive experience supporting enterprise messaging environments serving large organizations • Strong experience with Proofpoint Email Protection, Targeted Attack Protection, Email Fraud Defense, and Proofpoint administration • Deep understanding of SMTP, DNS, MX records, SPF, DKIM, DMARC, TLS, and secure email routing • Experience with Microsoft Defender for Office 365, Microsoft Purview, and Microsoft Entra ID • Knowledge of Microsoft Exchange Hybrid deployments and migration strategies • Experience supporting enterprise email compliance, retention, eDiscovery, and regulatory requirements • Experience integrating messaging platforms with identity providers and security technologies • Strong PowerShell scripting and automation experience • Familiarity with Microsoft Graph API and Microsoft 365 automation • Knowledge of networking concepts, including DNS, load balancing, firewalls, certificates, and network security • Excellent troubleshooting, root cause analysis, and incident management skills • Strong documentation, architecture, and communication skills • Ability to adapt to an evolving cloud-first technology environment.

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.