Product Manager – Login, Authentication, Client Protection

Job not on LinkedIn

🕒 September 11

🇺🇸 United States – Remote

💵 $96.1k - $135.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Own product strategy and roadmap for login, authentication, and client protection funnels • Improve customer funnels by identifying friction, abandonment, and assistance needs • Translate customer, business, and technical problems into user stories and acceptance criteria • Partner with design and research to understand client needs and simplify account-access experiences • Define and monitor login, authentication, enrollment, recovery, abandonment, support, security, and fraud outcomes • Lead cross-functional execution with engineering, design, cybersecurity, identity, fraud, compliance, legal, and client service partners • Use customer feedback, funnel analysis, usability testing, and controlled experiments to validate and iterate on experiences • Maintain execution quality from discovery through launch and post-launch monitoring • Use AI for research synthesis, data exploration, requirements development, prototyping, and test-scenario identification • Surface problems, structure ambiguity, communicate recommendations, and drive improvements with limited oversight

🎯 Requirements

• Bachelor’s degree or equivalent experience • 3+ years of product management experience with consumer-facing digital products • Experience working collaboratively with engineering, design, and research teams • Experience improving multistep customer journeys using funnel analytics, customer insights, and testing • Practical experience using AI in day-to-day work, with appropriate validation and judgment • Strong personal ownership and initiative • Exceptional attention to detail and ability to anticipate edge cases • Strong prioritization and stakeholder management skills • Excellent communication and analytical skills • Direct product experience with login, multifactor authentication, passkeys, identity verification, account recovery, security settings, or other client protection journeys is a plus • Experience in financial services, fintech, or another highly regulated environment is a plus • Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship, including CPT/OPT

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment with the option to wear jeans • Generous paid time off upon hire • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Flexible work environment • Reliable high-speed internet and wired connection; necessary computer equipment provided for remote and hybrid positions • Bonus program eligibility for non-sales positions