Vice President, Revenue Cycle Technology Operations

Job not on LinkedIn

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 10%

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EnableComp

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Venture Round on 2022-07

Consulting • Insurance • Logistics

EnableComp is a company that specializes in revenue cycle management (RCM) for healthcare providers and health systems across the United States. They focus on processing complex claims related to Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid, as well as denial management for all payer classes. By leveraging intelligent automation and their proprietary E360 RCM™ platform, EnableComp helps healthcare providers increase revenue, control costs, and streamline billing processes. With expertise in handling complex claims, the company ensures accurate and timely reimbursement, providing significant uplift to collections and improving the financial performance of its clients.

📋 Description

• Lead the enterprise vision, multi-year roadmap, and operating model for technology operations • Own the portfolio of Operations technology, automation, workflow-transformation, and global-operations initiatives • Develop business cases, prioritize and sequence initiatives, recommend funding, and oversee executive governance • Establish decision rights, accountability, and ways of working across Operations, Technology, Product, Data, Implementation, Finance, Information Security, Compliance, and global vendor partners • Translate business strategy and service-line needs into enterprise capability, capacity, and delivery requirements • Sponsor workflow redesign and standardization across onshore and global operations teams • Set portfolio goals and KPIs for productivity, quality, cost-to-serve, cycle time, utilization, vendor performance, client outcomes, and ROI • Report results and recommendations to executive leadership • Lead, develop, and hold accountable Technology Operations leadership teams • Delegate day-to-day technology adoption, global production, inventory coordination, vendor-team support, and performance-management execution • Partner with Technology, Product, and Data leaders on architecture, product roadmaps, integration capacity, data availability, and delivery constraints • Maintain executive oversight of governance, continuity, regulatory and contractual controls, information security, data protection, third-party performance, and change risk • Sponsor pilots and phased rollouts; establish readiness and scale criteria; make data-informed expansion, revision, pause, or retirement decisions • Build a continuous-improvement culture using performance data, frontline feedback, client insight, and market developments • Report to the Executive Vice President, Operations • Perform other duties as required

🎯 Requirements

• Bachelor's degree in business, healthcare administration, information systems, engineering, or a related field required • Advanced degree (MBA or similar) preferred • 12+ years of progressive leadership experience in healthcare revenue cycle management, healthcare operations, technology-enabled services, or a related environment • 5+ years leading at the senior director or vice president level • Success building and leading an enterprise technology-operations, digital-transformation, automation, or operational-excellence portfolio with measurable business outcomes • Success leading operational change in a services- or operations-heavy business • Experience carrying a technology-led workflow redesign transformation from pilot through multi-team rollout to a measured result • Experience with task-level planning, dependency and gate management, and delivery at or under budget on an executive-visibility program • Strong knowledge of healthcare revenue cycle operations, including complex claims, denials, reimbursement, revenue recovery, or adjacent workflows • Experience governing cross-functional portfolios in a matrixed organization • Experience partnering with Technology, Product, Data, Information Security, Finance, and Operations leaders • Financial and analytical acumen, including business-case development, investment prioritization, KPI design, benefits realization, and executive-level reporting • Experience directing outsourced or global delivery partnerships preferred • Timely and regular attendance • Equivalent combination of education and experience will be considered • Ability to perform essential duties satisfactorily, with reasonable accommodations available • Enterprise mindset balancing growth, client, operational, financial, risk, and technology considerations • Executive presence and communication skills • Ability to lead through other leaders and build high-performing teams • Ability to influence senior stakeholders, resolve competing priorities, and make timely decisions with incomplete information • Strong understanding of change leadership and technology adoption • Ability to navigate ambiguity in a fast-paced, performance-driven environment

🏖️ Benefits

• Equal Opportunity Employer committed to a discrimination- and harassment-free workplace • Professional growth and development support • Tools, resources, and support for career development • Family-oriented and flexible work culture • Work-life balance support • Top Workplaces-recognized employer