Associate IT Network Operations Technician

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🕒 March 18

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Engio

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

👥 HR Tech

🎯 Recruiter

HR Tech • Recruitment • Engineering

Engio is a recruitment company specializing in providing technical talent solutions for the engineering and technology sectors. Built by experienced engineering recruiters, it focuses on addressing talent shortages and scaling high-performing engineering teams. Engio offers comprehensive services including talent search, consulting and talent assessment, and outsourcing to help businesses align their hiring needs with top-tier candidates across various industries.

📋 Description

• Handle and resolve Level 1-2 incidents, assisting senior engineers with initial diagnostics of network outages and performance issues across routers, switches, and firewalls. • Execute routine configuration changes and perform software upgrades on network devices under close supervision, ensuring strict adherence to change procedures. • Actively monitor network health using performance tools, identify anomalies, and raise appropriate alerts for resolution. • Assist in updating network documentation, including basic topology diagrams and procedural guides.

🎯 Requirements

• 0 - 3 years of basic experience in network configuration, monitoring, or support, ideally gained through internships, relevant coursework, or certifications. • Understanding of basic networking concepts (IP subnetting, VLANs) and exposure to enterprise-grade vendors like Juniper, Cisco, or Fortinet. • A degree/diploma in a relevant IT field or professional certification (e.g., CCNA, JNCIA) is highly desirable.