Associate IT Service Delivery – Provisioning Specialist

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🕒 June 24

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Engio

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

👥 HR Tech

🎯 Recruiter

Consulting • HR Tech • Recruitment

Engio is a recruitment company specializing in providing technical talent solutions for the engineering and technology sectors. Built by experienced engineering recruiters, it focuses on addressing talent shortages and scaling high-performing engineering teams. Engio offers comprehensive services including talent search, consulting and talent assessment, and outsourcing to help businesses align their hiring needs with top-tier candidates across various industries.

📋 Description

• Utilize CRM/ITSM tools to perform accurate data entry, ensuring sales orders and customer details are correctly recorded for provisioning and billing. • Strictly follow Standard Operating Procedures (SOPs) for basic provisioning tasks, inventory management, and service activation handoffs. • Assist senior specialists with resource allocation and scheduling by updating project statuses and managing basic workloads. • Maintain records for new inventory requirements and assist in physical inventory audits and monthly reconciliations. • Gain a basic understanding of the sales-to-delivery lifecycle and the importance of the customer journey during implementation.

🎯 Requirements

• 0 - 3 years of experience in an administrative, sales support, or technical operations environment. • Strong data entry skills and proven ability to maintain accurate records. • Eagerness to learn technical products and delivery workflows, with a strong focus on compliance and documentation.