Customer Implementation Specialist

Job not on LinkedIn

🕒 March 18

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Engio

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

👥 HR Tech

🎯 Recruiter

Consulting • HR Tech • Recruitment

Engio is a recruitment company specializing in providing technical talent solutions for the engineering and technology sectors. Built by experienced engineering recruiters, it focuses on addressing talent shortages and scaling high-performing engineering teams. Engio offers comprehensive services including talent search, consulting and talent assessment, and outsourcing to help businesses align their hiring needs with top-tier candidates across various industries.

📋 Description

• Own the end-to-end coordination of implementation projects, proactively negotiating project timelines with customers, internal engineering teams, and external vendors (e.g., fibre providers). • Lead high-quality customer communication throughout the fulfillment process, managing expectations, communicating technical milestones, and addressing delivery risks. • Effectively allocate internal delivery resources to balance workloads and manage peak demands, ensuring timely project progression. • Proven experience managing vendor relationships and coordinating complex delivery dependencies with third-party providers. • Manage the internal QA process for tasks, ensuring the financial accuracy of projects before they transition to Finance for billing and revenue realization.

🎯 Requirements

• 2 - 3+ years of proven experience in service delivery, project coordination, or implementation within a B2B technology environment. • Strong experience with spreadsheet analytics and effective use of CRM/ITSM tools to manage project metrics and reporting. • Demonstrated ability to manage and negotiate basic customer timelines and resource commitments. • A University degree, preferably with a technical or finance weighting.