Senior Revenue Recovery Specialist – Physicians

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Logo of Ensemble Health Partners

Ensemble Health Partners

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2022-03

Healthcare Insurance • SaaS • Enterprise

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Responsible for working with a team of associates that research and analyze accounts to ensure that underpayments are identified and recovered. • Determine the appropriate action needed to recover underpayment, complete the action, and follow up on recovery of the outstanding monies. • Identify and recover underpayments on patient accounts. • Develop a strong working relationship with the client team and counterparts in Contract Management. • Communicate directly with payors to follow up on outstanding underpayments, and resolve account variance. • Identify root cause of underpayments, denials, and delayed payments to clients. • Document all activity accurately within the appropriate tracking system. • Meet all productivity and quality standards as established by Ensemble.

🎯 Requirements

• Three (3) to five (5) years of experience in the physician insurance industry or elsewhere in the revenue cycle, required. • Excellent verbal and written communication skills. • Professional presence. • Exceptional customer service. • Ability to adapt to multiple client host systems. • Integrity and honesty. • Internal drive to succeed. • Experience with and ability to operate in Microsoft Office suite of programs. • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

🏖️ Benefits

• Bonus Incentives • Paid Certifications • Tuition Reimbursement • Comprehensive Benefits • Career Advancement

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