Payments Enablement Consultant

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Enumerate

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1985

☁️ SaaS

🏠 Real Estate

💰 Private equity on 2021-07

SaaS • Real Estate • Financial Services

Enumerate is a cloud-based community management software and services company that helps property managers and self-managed homeowner associations (HOAs) automate accounting, payments, reporting, resident engagement, and operations. Its suite includes accounting and bookkeeping, resident portals and communications, operations management, payment processing, and analytics — together designed to streamline administration, improve board and homeowner communication, and scale management across single or multiple communities. Enumerate also offers managed financial services (auditors, accountants, bookkeepers) and integrations to reduce administrative burden and increase efficiency.

📋 Description

• Provide expert guidance and support to new and existing customers for adopting and growing digital payments. • Actively manage the digital payments implementation process and work with clients and third parties to ensure a smooth implementation and acceleration towards first transactions. • Once live, continue to engage with the customers over next 90 days to accelerate and adopt electronic transactions. Monitor transaction penetration over 90 days via monthly reporting. • Responsible for obtaining key metrics that have been identified for digital payments and providing an in-depth transition plan to Customer Success and Support. • Educating clients on how to use the Enumerate Digital Payment offerings, including specific accounts receivable and accounts payable functions. • Partner with team members for regular transactional processes and reporting needs. • Improve payment success for existing clients by optimizing the payments process across the organization. • Own the effective communication with clients and internal stakeholders while the customer is in Onboarding. • Provide digital payment training and end user support during and after the implementation process. • Meeting digital payment project deadlines as assigned by a Project Manager as well as schedule meetings directly with clients to move the projects forward.

🎯 Requirements

• 2+ years of experience understanding payments workflows and implementation • Understanding of accounts receivable and accounts payable workflows. • Strong analytical and problem-solving skills. • Subject area knowledge in property management and accounting software a plus. • Travel of 5% expected for quarterly team meetings. • Ability to work in the US without sponsorship.