Sales Support Specialist

🕒 May 25

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EnviroLogix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

🌾 Agriculture

🧬 Biotechnology

🔬 Science

Agriculture • Biotechnology • Science

<EnviroLogix> EnviroLogix is a diagnostics company providing point-of-need testing solutions for the grain and food supply chains. For over 25 years it has developed rapid assays and instruments for GMO trait detection, mycotoxin screening, and related food-quality and environmental testing, serving seed companies, grain handlers, food processors and life-science partners. EnviroLogix offers lab services, on-site testing kits and instrument platforms designed to deliver fast, traceable results to support operational decisions in agriculture and food safety.

📋 Description

• Establish and maintain visual management of sales funnel using Salesforce.com • Monitor, track, and report on sales funnel KPIs; communicate gaps to Sales personnel and leadership on a regular basis • Expeditiously enable Sales to identify opportunities for additional pursuit through daily use of Salesforce.com • Ensure all sales activity in Salesforce.com is organized, updated, and accurately recorded • Help Sales and Marketing teams execute campaign directives, including up-selling, cross-selling, product conversions, product upgrades, and price campaigns • Develop supporting content for Sales to utilize in winning new deals • Conduct and/or assist with demos of products and services • Support customer trials and pilots of new products • Work with Customer Service and Shipping to ensure new customer orders are processed through efficient ERP management that corresponds to CRM data • Interface directly with customers by providing on-site and remote product setup and installation, customer training, and product calibration • Continuously develop training and troubleshooting materials • Assist Marketing in improving product manuals and SOPs based on customer feedback • Communicate directly with customers to identify and record systemic business trends across and through the customer base • Provide accurate and actionable market information and insights to EnviroLogix’s Sales and Marketing functions to enable further development of key markets

🎯 Requirements

• BA/BS degree in relevant field (Economics, Statistics, Mathematics, and/or Finance preferred) • Experience using CRM systems; experience with Salesforce.com highly preferred • Proficiency with Microsoft Suite (Excel, PowerPoint, Word, Outlook)

🏖️ Benefits

• Health insurance • Professional development