Technical Implementation Specialist

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

👻 Ghost score 10%

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ePATHUSA, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2005

🤖 Artificial Intelligence

🔒 Cybersecurity

Cloud Computing • Artificial Intelligence • Cybersecurity

ePATHUSA, Inc. is an IT services firm that specializes in delivering tailored digital transformation solutions, including cloud computing, custom software development, and data analytics. With over 18 years of experience, ePATHUSA helps both government and commercial clients modernize their IT infrastructures, enhance data security, and implement innovative AI-driven technologies. Their comprehensive service offerings also include IT staffing and workforce solutions aimed at optimizing business processes and operational efficiency.

📋 Description

• Plan, configure, implement, and support the agency's mobile device management and endpoint management environment with Microsoft Azure/Entra and Microsoft Intune • Configure device enrollment • Configure compliance policies and conditional access • Deploy applications • Configure security baselines • Integrate Apple Business Manager • Integrate Android Enterprise • Provide migration support • Troubleshoot enrollment, synchronization, and device compliance issues • Document technical processes • Provide knowledge transfer to agency staff • Make implementation recommendations aligned with state requirements • Collaborate with agency IT staff to modernize and streamline mobile device deployment and management processes

🎯 Requirements

• 5+ years of experience with MS Intune and Endpoint Management • 5+ years of experience implementing Mobile Device Management solutions in enterprise environments • 5+ years of experience with MS Entra ID (Azure Active Directory) • 5+ years of experience with Apple Business Manager and Apple DEP/ADE • 5+ years of experience configuring Conditional Access, compliance policies, and device security policies • 5+ years of knowledge of M365 administration and endpoint security best practices • 5+ years of experience with device enrollment, application deployment, and policy management • 5+ years of ability to troubleshoot enrollment, synchronization, and device compliance issues • 5+ years of strong written and verbal communication skills • 5+ years of experience documenting technical processes and providing knowledge transfer to agency staff • Experience working within state government or public sector environments preferred • Experience migrating from Meraki or other MDM platforms to Microsoft Intune preferred • Experience with Windows Autopilot and endpoint provisioning preferred • Familiarity with STIG, CIS, or other security compliance standards preferred • Microsoft Certifications related to Intune, Azure or Endpoint Management preferred • Experience integrating mobile device management with ticketing or asset management systems preferred • Experience with PowerShell scripting and automation preferred

🏖️ Benefits

• Paid Sick Time • Insurance for Medical, Dental, Vision and Life Available • 401(k) including Employer Match • HSA • Short-term & Long-term Disability Available