Field Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $75k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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EPC Power Corp.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

EPC Power Corp. is a U. S. -based manufacturer and provider of high-density power conversion systems and inverters for utility-scale solar, energy storage, and AI data center infrastructure. Its modular silicon-carbide (SiC) hardware — including the M System, CAB1000, and Power Drawer products — delivers grid-forming functionality, load stability, and high availability to protect generators, stabilize grids, and keep AI workloads running. Founded in 2010, the company designs, engineers, and manufactures products in the USA and has thousands of megawatts deployed globally.

📋 Description

• Provide maintenance, commissioning, diagnostic troubleshooting, and repair services on customer sites and remotely • Serve as a technical and administrative representative for on-site and remote customer equipment support • Ensure customer expectations are met or exceeded • Carry out on-site activities according to EPC Power recommendations and best practices • Report and update equipment histories accurately • Coordinate changes to minimize equipment downtime • Communicate and report effectively to supervisors and customer representatives • Solve problems with little to no supervision in a timely manner • Identify sources of information and technical advice • Use product knowledge to troubleshoot, repair, and make minor controls adjustments • Read applicable drawings and technical manuals • Support Engineering, Sales, and Manufacturing Teams • Ensure compliance with customer and EPC Power safety policies and procedures • Attend general safety, toolbox safety meetings, and required safety trainings • Provide suggestions for safety improvements • Travel 25%-75% • Perform other duties and responsibilities within the scope of the position as needed or assigned

🎯 Requirements

• Bachelor’s degree in Engineering, Physics, or similar technical field or years of experience troubleshooting/repairing electro-mechanical systems or equipment • Some energy industry experience preferred, but not required • Ability to understand and comply with all customer and EPC Power safety policies • Computer skills, with proficiency in Microsoft software • Salesforce experience is a plus • Willing to travel domestically and internationally overnight, as needed, up to 75% of the time (typically 25%) • Strong problem-solving and troubleshooting skills • Ability to work well within a team and clearly communicate technical progress and challenges • Ability to stand, sit, reach with hand and arms, stoop, kneel, crouch and lift/move up to 50 pounds • Visual and hearing acuity required • Must possess or be able to obtain a US Passport with 3 months of employment • Possess a valid driver’s license and an acceptable driving record • Candidates must be physically able to operate vehicles in a safely manner • Experience with AutoCAD Electrical • Familiar with typical commercial and industrial cabinet wiring, documentation, wiring harnesses • Experience with NI/Labview, Python, MatLab/Simulink, and/or C programming • Experience with CANBus and Modbus Communication • Hands on lab skills, prototyping, testing, and cable harness fabrication • Familiar with typical lab equipment including oscilloscopes, multimeters, soldering stations, signal generators, DAQ • Experience commissioning multi-MW energy projects • Experience with typical commercial and industrial electrical power (480Vac, 3p)

🏖️ Benefits

• 401(k) Matching • Health Insurance • Dental Insurance • Vision Insurance • Disability Insurance • Employee Assistance Program • Flexible Spending Account • Life Insurance • Paid Time Off • Tuition Reimbursement