Field Service Representative

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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EPC Power Corp.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

⚡ Energy

🔧 Hardware

🤝 B2B

Energy • Hardware • B2B

EPC Power Corp. is a U. S. -based manufacturer and provider of high-density power conversion systems and inverters for utility-scale solar, energy storage, and AI data center infrastructure. Its modular silicon-carbide (SiC) hardware — including the M System, CAB1000, and Power Drawer products — delivers grid-forming functionality, load stability, and high availability to protect generators, stabilize grids, and keep AI workloads running. Founded in 2010, the company designs, engineers, and manufactures products in the USA and has thousands of megawatts deployed globally.

📋 Description

• Provide maintenance, commissioning, diagnostic troubleshooting, and repair services while working independently or in a dynamic team environment both on customer sites and remotely. • Ensure all customer expectations are met or exceeded. • Ensure all on-site activities are carried out in accordance with EPC Power’s recommendations and best practices. • Must have basic knowledge of methods and experience in the maintenance and operation of various types of equipment associated with the utility grid. • Accurately report and update all equipment histories. • Coordinate changes as needed to ensure minimal equipment downtime. • Ensure effective communication and reporting to immediate supervision and customers representatives. • Solve problems with little to no supervision in a timely manner. • Will be aware of procedures and options for identifying sources of information and technical advice. • Will have sufficient product knowledge to troubleshoot, repair, and make minor controls adjustments on components and systems. • Capable of reading applicable drawings and technical manuals. • Work in a productive and collaborative manner to support the Engineering, Sales, and Manufacturing Teams. • Ensure all work complies with customer and EPC Power safety policies and procedures. • Ensures on-site safety by attending general safety, toolbox safety meetings, and all required safety trainings. • Provides suggestions for safety improvements. • Travel 25%-75% Other duties and responsibilities within the scope of position as needed or assigned

🎯 Requirements

• Bachelor’s degree in Engineering, Physics, or similar technical field or years of experience troubleshooting/repairing electro-mechanical systems or equipment • Some energy industry experience preferred, but not required • Ability to understand and comply with all customer and EPC Power safety policies. • Computer skills, with proficiency in Microsoft software. • Salesforce experience is a plus. • Willing to travel domestically and internationally overnight, as needed, up to 75% of the time (typically 25%) • Strong problem-solving and troubleshooting skills • Ability to work well within a team and clearly communicate technical progress and challenges • Ability to stand, sit, reach with hand and arms, stoop, kneel, crouch and lift/move up to 50 pounds. • Visual and hearing acuity required. • Must possess or be able to obtain a US Passport with 3 months of employment • Possess a valid driver’s license and an acceptable driving record. • Candidates must be physically able to operate vehicles in a safely manner.

🏖️ Benefits

• 401(k) Matching • Health Insurance • Dental Insurance • Vision Insurance • Disability Insurance • Employee Assistance Program • Flexible Spending Account • Life Insurance • Paid Time Off • Tuition Reimbursement