Inside Channel Manager

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EPIC iO Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🔐 Security

☁️ SaaS

📡 Telecommunications

💰 $30M Debt Financing - EPIC IO Technologies on 2022-02

Security • SaaS • Telecommunications

EPIC iO Technologies is a provider of AIoT (artificial intelligence + IoT) security and connectivity solutions that unify edge sensors, cameras, wireless connectivity and cloud software to enable centralized monitoring, safety intelligence, and operational analytics. Their offerings include AI-driven video and sensor monitoring (DeepVision™, RemoteVision™), an operational intelligence platform (EPIC Cortex™, DeepInsights™), and managed wireless connectivity solutions (4G/5G, private cellular, satellite, SIM/device management). EPIC iO serves utility, oil & gas, municipal, retail, healthcare and other enterprise customers with modular, interoperable systems for perimeter and site security, environmental and equipment monitoring, and real-time alerts and analytics.

📋 Description

• Partner closely with assigned Channel Director(s) to support territory strategy, partner engagement, and revenue growth. • Prepare and deliver accurate, timely quotations for partners, ensuring all required information is complete and aligned with company standards. • Actively support territory revenue growth by helping partners identify, qualify, and advance customer opportunities. • Engage assigned C and B partners through proactive outreach that strengthens relationships and drives partner productivity. • Support existing partners in maximizing base revenue performance and expanding customer opportunities. • Provide accurate, current pricing information for requested products and services. • Build and maintain professional relationships with customers, partners, and internal stakeholders. • Ensure quotes and related activities comply with company policies, procedures, and approval requirements. • Deliver a responsive, high-quality partner experience by addressing inquiries, concerns, and follow-up needs promptly. • Collaborate with the channel team to ensure opportunities are properly qualified, prioritized, and pursued. • Support sales operations activities, including data entry, reporting, funnel management, and forecasting in Salesforce CRM. • Contribute ideas and feedback that improve sales processes, operational efficiency, and partner effectiveness. • Participate in company, department, and sales meetings as requested. • Assist assigned Channel Director(s) with recruiting, developing, and training new channel partners within the assigned territory. • Partner with Solutions Engineering to help shape and implement customer solutions. • Coordinate with sales, technical operations, engineering, and customer success teams to troubleshoot issues and support timely resolution.

🎯 Requirements

• 3+ years of channel, sales, sales support, or related experience, preferably within voice, data, VoIP, wireless, or similar technology services. • Ability to prospect, follow up, and onboard new sales partners through professional outbound calls, emails, and presentations. • Strong ability to prioritize work, manage deadlines, and execute independently in a dynamic environment. • Experience in channel management, sales support, sales operations, customer service, or a comparable partner-facing role. • Excellent communication, interpersonal, and relationship-building skills. • Comfort working in a fast-paced environment with a flexible, solutions-oriented mindset. • Proven ability to take direction, exercise sound judgment, and work independently with minimal supervision. • High attention to detail with a strong commitment to accuracy and follow-through. • Strong organization, time-management, and task-management skills. • Proficiency with Microsoft Office, including Excel, PowerPoint, and Word, and experience using CRM software.

🏖️ Benefits

• Bring your skills and knowledge to an innovative and growing workplace • Work and collaborate with a team who has become one of the best in the industry • Use industry-leading technology and the best tools available to ensure success • Work in a stable industry with strong growth potential