Product Manager – Retail

🔥 13 hours ago

🌽 Illinois – Remote

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💵 $94k - $151k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Epicor

1001 - 5000 employees

Founded 1972

🚘 Automotive

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2016-01

Automotive • Consulting • Logistics

Epicor is a leading provider of industry-specific enterprise resource planning (ERP) software designed to help manufacturers, distributors, and retailers enhance their operations and improve efficiency. The company's solutions leverage advanced technologies such as artificial intelligence and cloud computing to optimize supply chain management, financial processes, and customer engagement. Epicor is recognized for its commitment to innovation and customer success, serving over 23,000 customers across multiple industries worldwide.

📋 Description

• Gather and translate partner, customer, and internal stakeholder requirements into clear product specifications • Manage product-related projects through release cycles, including planning, requirements definition, development handoff, pilot support, and follow-through • Serve as day-to-day product liaison for a strategic retail partner • Analyze product, system, and data-related issues involving point-of-sale, inventory, order management, and related retail workflows • Partner with development, product, professional services, support, marketing, and organizational readiness teams to resolve issues and support product adoption • Champion customer and partner needs internally and engage resources to solve problems and advance initiatives • Support new application development by creating content, clarifying requirements, and preparing internal teams for product changes

🎯 Requirements

• Experience in product management, business analysis, requirements analysis, project planning, or a similar role • Strong analytical skills and ability to translate business needs into actionable requirements • Ability to work cross-functionally with technical and non-technical teams • Strong communication and relationship-management skills • Ability to navigate ambiguity, manage competing priorities, and champion issues through resolution • Proficiency with Microsoft Office tools and ability to learn internal product and development tools • Willingness to travel regularly to a strategic partner campus • Located in the greater Illinois area or ability to travel there 2-3 times a month • Home center industry experience, including hardware, home improvement, building materials, hard goods retail, or adjacent retail environments • Experience with ERP, retail technology, point-of-sale, inventory, supply chain, or order management systems • Experience supporting product needs for national accounts, franchise networks, retail partners, or multi-location customer environments • Familiarity with partner-facing product management, customer escalations, release readiness, or pilot implementations

🏖️ Benefits

• Comprehensive health and wellness benefits • Mentorship • Continuing education • Focused career goal setting • Free LinkedIn Learning licenses • Mentoring Program • Inclusive, global workplace • Policies encouraging time off to rest, recharge, and reconnect • Support for international relocations and permanent residency processes

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