Data and Process Coordinator

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $19 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ePlus Technology Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

API • Artificial Intelligence • SaaS

ePlus Technology Solutions is a dynamic technology company based in Ho Chi Minh City, Vietnam, founded in 2015 by a group of passionate young Vietnamese entrepreneurs. The company specializes in providing international standard technology products and services, focusing on software solutions and online communications. ePlus aims to enhance modern lifestyles and demonstrates a commitment to leading changes in internet usage trends.

📋 Description

• Support the Managed Services Center through data and process coordination • Collect and organize data from various sources • Perform data entry, verification, editing, and quality control • Reconcile MSC onboarding and Enhanced Maintenance Support data for the ServiceNow CMDB, including foundation load sheets • Assist with data validation and security protocols • Reconcile device data across multiple data sources • Reconcile vendor contracts and load sheets, including renewal follow-up • Maintain contract updates and task status updates in ServiceNow • Work with internal teams and vendors to ensure accurate CMDB information • Assist management with ServiceNow, knowledgebase, documentation, auditing, business continuity, and disaster recovery requests • Provide testing and quality assurance for tools and processes

🎯 Requirements

• Associate degree or equivalent experience • Proficiency in Microsoft Excel • General IT-related principles • Excellent organizational skills • Excellent analytical skills • Excellent verbal and written communication skills • Ability to work independently in a remote setting • Knowledge of supporting and administrating ServiceNow • Foundations-level understanding of ITIL best practices • Willingness to perform keyboard-intensive work 90% of the time • Understanding of internal IT controls such as Sarbanes-Oxley and SSAE16 preferred

🏖️ Benefits

• 401(k) eligibility • Employee stock purchase program • Paid vacation • Paid sick time • Personal leave • Medical and other benefits, dependent on the position offered • Work/life balance support • Reasonable accommodations in accordance with relevant laws