Sales Support Representative

Job not on LinkedIn

🕒 July 10

🇺🇸 United States – Remote

💵 $19 - $24 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 38%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ePlus Technology Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

API • Artificial Intelligence • SaaS

ePlus Technology Solutions is a dynamic technology company based in Ho Chi Minh City, Vietnam, founded in 2015 by a group of passionate young Vietnamese entrepreneurs. The company specializes in providing international standard technology products and services, focusing on software solutions and online communications. ePlus aims to enhance modern lifestyles and demonstrates a commitment to leading changes in internet usage trends.

📋 Description

• Generate new business while managing and growing existing customer activity • Manage administrative responsibilities of the sales cycle • Accurately place customer purchase orders into the system • Follow up on orders to ensure successful delivery within customer expectations • Lead open order management and ensure accurate, expedient delivery • Confirm timely and accurate invoicing • Resolve customer- and supplier-level problems proactively • Learn major vendor supplier programs to source products at advantageous prices • Assist customers with returns, order inquiries, and information requests • Develop relationships with sales, vendors, and internal departments • Assist with quoting • Offer add-on opportunities such as warranty uplifts, service agreements, accessories, or supplies • Use proper decorum in communications with internal and external customers • Complete projects and additional responsibilities as needed or assigned

🎯 Requirements

• Bachelor’s degree preferred • 1+ years of sales or customer service experience • Knowledge of computers/networking and the IT industry as a whole • Excellent communication/phone skills • Ability to prioritize and multitask • Team player with a positive attitude • Knowledge of Microsoft Office suite of products

🏖️ Benefits

• 401(k) eligibility • Employee stock purchase program • Paid vacation • Paid sick time • Paid personal leave • Medical, financial, and/or other benefits, dependent on the position offered • Reasonable accommodations in accordance with relevant laws