Admissions Inquiry Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $24 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Equip

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Equip is a healthcare company that specializes in virtual, evidence-based treatment for eating disorders. They offer a comprehensive support system with a 5-person care team that includes therapists, dietitians, medical providers, family mentors, and peer mentors. Equip focuses on providing accessible and sustainable recovery solutions for all ages across the United States, utilizing a model that integrates medical, psychological, and dietary support. Their approach is designed to work within the schedules of busy families, enabling recovery through a family-based virtual treatment model.

📋 Description

• Manage inbound patient inquiries via phone, email, web forms, and other communication channels • Provide program information and discuss insurance and finances • Route interested families to the Specialist • Document calls • Respond to inquiries quickly and route them to appropriate departments • Collect patient information and enter data into various platforms and systems • Schedule patient screening appointments and conduct reminder calls • Support patients and families requesting live contact • Resolve requests in one contact or manage prolonged and complex issues • Manage customer experience and emotions with high attention to detail • Overcome initial barriers and encourage families and patients to proceed with admissions • Perform other duties as assigned

🎯 Requirements

• Part-time, 20 hours per week • Must be available Monday through Friday, 4:00 PM–8:00 PM EST • 2+ years of experience as a call center representative, customer service representative, and/or patient scheduling • Experience with fast-paced, high-volume inbound call management • Strong communication and collaboration skills with diverse teams • Organized and results-driven • Comfortable in a fast-paced environment subject to rapid change and innovation • Ability to operate standard office equipment and keyboards • Ability to talk or hear by telephone • Legally authorized to work in the United States

🏖️ Benefits

• 100% work from home • No requirement to travel • Equal employment opportunity • Reasonable accommodations for the application, interview, or essential job functions • Flexible option to sit or stand as needed