Director, Business Operations

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $140k - $175k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Equip

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Equip is a healthcare company that specializes in virtual, evidence-based treatment for eating disorders. They offer a comprehensive support system with a 5-person care team that includes therapists, dietitians, medical providers, family mentors, and peer mentors. Equip focuses on providing accessible and sustainable recovery solutions for all ages across the United States, utilizing a model that integrates medical, psychological, and dietary support. Their approach is designed to work within the schedules of busy families, enabling recovery through a family-based virtual treatment model.

📋 Description

• Own strategic planning, goal setting, and operational cadence for the Care Operations department • Lead analysts and project managers through direct management, performance oversight, and professional development • Design and execute initiatives improving operational efficiency, regulatory compliance, and patient and provider experience • Direct data analysis and operational reporting to uncover trends, diagnose root causes, and create scalable action plans • Partner with cross-functional leadership to build, pilot, and implement standardized processes, project plans, and change management strategies • Establish tracking frameworks, operational metrics, and performance dashboards for accountability and quality control • Develop scalable operational infrastructure, best-practice documentation, and continuous improvement mechanisms • Perform other duties as assigned

🎯 Requirements

• 5+ years of professional experience in business operations, management consulting, program management, or a related field within a healthcare or high-growth environment • Bachelor’s degree in business, operations, healthcare administration, or a related field (or equivalent practical experience) • Experience managing direct reports, including analysts or project managers, and driving team performance • Experience leading end-to-end strategic project management, process improvement, and change management initiatives • Experience writing and utilizing SQL to query complex datasets and translate operational data into actionable insights • Ability to design, pilot, and implement scalable operational processes across cross-functional teams • Proficiency using data analysis and spreadsheet tools such as Excel and Google Sheets • Ability to manage competing priorities, resolve complex operational challenges, and communicate effectively with senior stakeholders • Must be legally authorized to work in the United States • Must not require employment visa sponsorship now or in the future

🏖️ Benefits

• 20% Annual Performance-Based Bonus Potential • Flex PTO policy (3-5 wks/year recommended) • 11 paid company holidays • Generous Parental Leave • Competitive Medical, Dental, Vision, Life, and AD&D insurance • Equip pays for a significant percentage of benefits premiums for individuals and families • Spring Health, a 100% employer-paid mental health benefit through Guardian • 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents • Employee Assistance Program (EAP) • HealthJoy, a 100% employer-paid healthcare concierge platform • 401K Option • $50/month stipend for home internet expenses • Initial work-from-home stipend of up to $500 • $200 home office stipend reload at the 3-year mark and every other year thereafter • Company Laptop