Lead Career Navigator

🔥 0 minutes ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $24 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Equus Workforce Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

📚 Education

👥 HR Tech

🤝 Non-profit

Education • HR Tech • Non-profit

Equus Workforce Solutions is a dedicated organization that provides comprehensive workforce solutions aimed at changing lives and empowering individuals. With a passionate team of over 3,500 professionals across more than 350 locations in North America, they assist over 900,000 individuals and thousands of employers each year. Their services include career center assistance, childcare support, disability determination, family support, and registered apprenticeship programs, all designed to foster economic growth and community well-being.

📋 Description

• Provide support in training and team cohesion under the direction of the Supervisor • Act as the subject matter expert for Career Navigator functions when needed • Model and advocate for operational excellence and high-quality customer service • Perform Career Navigator duties including detailed case management, supportive-service coordination, participant reimbursement tracking, outreach, and follow-up • Meet with participants to identify employment barriers and develop strategies • Maintain caseloads and complete, accurate, timely case notes and records • Monitor and record job seeker participation in required activities • Maintain regular contact with caseload and liaise between customers and service providers • Send correspondence to schedule appointments, request employment verifications, and acquire pay stubs • Authorize, distribute, and reconcile participant reimbursements • Maintain accurate case files and electronic records • Attend leadership, team, and collaboration meetings as needed • Record eligibility, enrollment, assessment, services, and placement information in tracking systems • Ensure confidentiality of job seeker information and protect equipment and property • Support data entry, case management, quick hires, and other operational areas • Travel up to 20% within business hours and meet customers in person as required

🎯 Requirements

• Associate’s degree in related field and minimum 2 years of experience • Strong interpersonal and communication skills, including verbal and written communication, listening, articulation, and cultural sensitivity • Demonstrated experience with workload management and accountability • Ability to plan and organize assignments to create timely, accurate work products • Demonstrated analytical skills using logic and reasoning to assess information, form logical conclusions, evaluate options, and make decisions or recommendations • Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook • Experience with federal, state, and local regulations related to employment and training programs • General knowledge of workforce one-stop and partner programs and services • Knowledge of characteristics associated with unemployed, dislocated, and disadvantaged populations • Strong report-writing skills • Demonstrated experience working independently while maintaining collaboration • Current valid driver’s license with low-risk driver rating • Automobile liability insurance required • Must reside in New Mexico • Preferred: Bachelor’s degree in related field and minimum 4 years of experience • Preferred: Experience in leadership, training, or supporting team and operational effectiveness

🏖️ Benefits

• Mileage and travel reimbursement available • Extensive learning opportunities • Networking programs • Diversity, equity, and inclusion-focused work environment