Quality Systems Specialist

Job not on LinkedIn

🔥 48 minutes ago

🧀 Wisconsin – Remote

infoinfo

💵 $58k - $64k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Equus Workforce Solutions's careers page, not through a job board

First seen by Remote Rocketship 48 minutes ago

Logo of Equus Workforce Solutions

Equus Workforce Solutions

1001 - 5000 employees

Founded 2020

📚 Education

👥 HR Tech

🤝 Non-profit

Education • HR Tech • Non-profit

Equus Workforce Solutions is a dedicated organization that provides comprehensive workforce solutions aimed at changing lives and empowering individuals. With a passionate team of over 3,500 professionals across more than 350 locations in North America, they assist over 900,000 individuals and thousands of employers each year. Their services include career center assistance, childcare support, disability determination, family support, and registered apprenticeship programs, all designed to foster economic growth and community well-being.

📋 Description

• Maintain, enhance, and support adoption of Dynamic Quality Systems across workforce development projects • Develop, maintain, and deliver quality monitoring activities, training programs, data tools, performance reporting, and quality-system resources • Lead root cause analysis for quality deficiencies and compliance gaps • Provide data, resources, job-specific skills training, and resolution support • Conduct virtual and onsite quality audits and support follow-up improvement actions • Serve as a subject matter expert on new local, state, and federal guidance • Advise local quality and operations leaders on guidance implications and recommend revisions • Contribute analytics and quality insights to the Monthly Regional Report • Interpret policies for local operations and corporate teams • Support program launches and contract transitions, including service approval processes such as WEX, OJT, ITA, Supportive Services, and Eligibility • Participate in monthly Operations Meetings to review quality results, training initiatives, and support strategies • Review performance data for trends and provide technical assistance for non-compliance or low performance • Participate in pre-audit project reviews, including file reviews, risk assessment, process-gap evaluation, and audit preparation • Identify training needs and review training content with specialists, trainers, leadership, and subject matter experts • Provide program support involving case management, employer services, and partner collaboration • Perform other related duties as assigned and work overtime when required

🎯 Requirements

• Minimum bachelor’s degree from an accredited college or university or equivalent experience • Minimum 3 years of progressive relevant work experience • Expertise in quality monitoring, training, coaching, and leading staff in a performance-based environment • Working knowledge of WIOA, TAA, TANF, SNAP/FSET, ES/UI, and applicable local Workforce Service programs • Familiarity with applicable federal, state, and local laws and regulations • ISO review and audit experience preferred • CWDP preferred • Excellent interpersonal skills • Ability to disseminate information effectively to diverse audiences verbally and in writing • Exceptional computer literacy • Strong data-entry skills • Proficiency using software programs for correspondence, reports, statistical compilation, and databases • Strong analytical skills • Ability to gather information and provide articulate, solutions-driven options for complex issues • Ability to multitask in a fast-paced environment • Strong listening and problem-solving skills • Ability to work independently with minimal supervision and as part of a team • Training experience • Valid driver’s license and adequate vehicle insurance coverage • Some travel required • Must adhere to the principles of Extreme Customer Service

🏖️ Benefits

• Health insurance • Life insurance • Dental insurance • Disability insurance • Paid time off (PTO) • Paid holidays • 401(k) • Flexible Spending Account • Tuition assistance • Remote work availability • Flexible work schedules as required by business needs • Reasonable accommodations throughout the application and hiring process

Apply Now

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