Patient Financial Services Representative I

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Essentia Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

⚕️ Healthcare Insurance

💰 $225k Grant on 2022-08

Healthcare Insurance

Essentia Health is a network of hospitals, clinics, and related health care facilities serving patients in Minnesota, North Dakota, and Wisconsin. The organization offers various career opportunities across nursing, physician, and clinician roles, as well as allied health and operations & administration. Essentia Health is committed to delivering high-quality care and creating a healthy difference in people's lives through its dedicated team of employees. It emphasizes diversity, ethics, integrity, and community involvement, providing a supportive work environment with extensive benefits, professional growth opportunities, and a focus on making a positive impact.

📋 Description

• Managing and resolving high volumes of accounts for services provided by Essentia Health • Acting as the primary contact or liaison for patients to discuss outstanding statements and resolve inquiries in a timely manner • Providing efficient and accurate support for insurance, coding, registration, financial assistance and other billing related issues • Performing routine account analysis to evaluate, develop and implement action plans with patients to resolve financial responsibilities • Follow-up with delinquent accounts and payment plans, collection of patient accounts • Handling incoming patient mail and responding to inquiries via written communication

🎯 Requirements

• Experience with handling cash payments • self-pay collections • exceptional customer service skills • Knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs • Experience in customer service, call center and/or collections (preferred)

🏖️ Benefits

• medical, dental, vision, life, and disability insurance • supplemental options to fit your needs • 401(k) plan with employer contributions • professional development through training, tuition reimbursement, and educational programs • flexible scheduling • generous time off • wellness resources focused on your physical, mental, and emotional health