IT Engineer

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $91k - $161k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ethos

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Ethos is a life insurance provider offering a fast and convenient way for customers to apply for and receive life insurance coverage. Specializing in no-medical-exam policies, Ethos allows individuals to secure life insurance quickly, with coverage options ranging from term life for various durations to guaranteed whole life policies. The company emphasizes ease of use, providing online tools such as coverage calculators and educational resources, as well as customer and agent support. Ethos also offers additional benefits like estate planning aids as part of its insurance packages.

📋 Description

• Design, implement, and manage a fully cloud-based IT environment across SaaS platforms • Strengthen access controls, device posture, security, and risk mitigation • Identify and implement automation opportunities across IT operations • Serve as a technical leader and mentor within the IT team • Lead cross-functional IT projects from planning through execution • Collaborate with stakeholders to deliver scalable IT solutions • Evaluate, recommend, and implement new tools and technologies • Design and build AI-powered agents and bots for IT workflow automation • Develop and maintain documentation, runbooks, and standards • Administer and improve email and collaboration platforms such as Google Workspace and Proofpoint • Act as a senior escalation point, perform root cause analysis, and implement long-term solutions • Spend up to 20% of time handling escalated support tickets and supporting new-hire onboarding

🎯 Requirements

• 5+ years of experience in IT Engineering, Systems Administration, or a related role in a cloud-first environment • Proven experience managing and supporting SaaS-based IT infrastructure at scale • Security-first mindset with hands-on experience applying security best practices across IT systems and processes • Experience managing and supporting macOS and Windows endpoints in a modern device management environment • Deep expertise in Google Workspace administration, including Gmail/email routing, security, and deliverability • Hands-on experience managing email security platforms such as Proofpoint or equivalent • Experience administering and integrating Slack, Okta, Jamf, Intune, and other endpoint management platforms • Experience with Zero Trust Network Access (ZTNA) or modern network security approaches • Ability to automate workflows using scripting or automation tools such as Python, Bash, and APIs • Strong troubleshooting, problem-solving, and root cause analysis skills • Experience mentoring junior team members and acting as a technical leader • Strong communication and cross-functional collaboration skills • Ability to manage IT asset lifecycle operations, including staging, storage, and distribution of end-user hardware • Knowledge of Google Workspace, Slack, Zoom, Okta, Jamf, and Intune • Experience with AI orchestration or agent platforms is a plus • Proofpoint experience is a plus

🏖️ Benefits

• Base salary of $91,000–$161,000 per year • Benefits available; further details provided on Ethos careers page • Full-time position • Remote work in the US