Account Manager II

🔥 0 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Eurofins

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1987

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

💰 $30M Grant on 2021-10

Food & Beverage • Healthcare • Logistics

Eurofins is a global leader in testing and laboratory services. With approximately 62,000 employees and over 900 laboratories across 62 countries, the company provides a wide range of testing services across various industries. Eurofins offers services such as food and feed testing, consumer product testing, genomic services, clinical diagnostics, forensic services, environment testing, and pharmaceutical testing. The company is committed to scientific innovation and sustainability, and it plays a critical role in testing for health, safety, and environmental impacts worldwide.

📋 Description

• Manage a portfolio of existing customer accounts to maintain and grow sales and achieve customer goals • Determine and implement account-specific marketing and sales outreach strategies • Develop long-term customer relationships and address customer needs • Act as the single point of contact for customers' individual needs • Work with internal technical teams and client services to present offerings and close business • Facilitate CDA and MSA processes as appropriate • Resolve customer conflicts and provide solutions using internal resources • Report account and transaction status monthly to sales leaders • Present territory performance to internal teams • Set and track sales account targets aligned with company objectives • Develop and monitor account business plans and quarterly KPIs • Provide customer feedback and market intelligence to product management and marketing stakeholders • Maintain accurate CRM data for account management and forecasting • Track customer organizational changes, acquisitions, and opportunities for new business • Develop quarterly and annual sales forecasts • Monitor sales metrics and identify actions to improve performance and growth • Drive transactional sales to eCommerce through customer education and monitoring

🎯 Requirements

• Bachelor's degree in life sciences or a technical background in drug discovery-related disciplines • Master's degree preferred • Minimum 3+ years in inside sales, account management, or a similar customer-facing role • Proven experience as a sales account manager in life sciences or a similar customer-facing role • Technical depth sufficient for sales development in drug discovery • Sales skills including negotiation, customer management, and price leveraging • Knowledge of CRM software and MS Office • Ability to manage time for highest return to the business • Understanding of sales performance metrics and data analysis for reporting • Drug discovery knowledge or experience • Valid driver's license • Ability to travel in assigned customer territories • Ability to meet customers face to face and conduct effective meetings • Ability to use remote communication tools such as Zoom and Microsoft Teams • Authorization to work indefinitely in the United States without restriction or sponsorship • Excellent communication, negotiation, and presentation skills • Ability to deliver projects and answer inquiries on time • Business acumen and problem-solving attitude • Analytical capabilities using BI, Excel, and standard data management tools

🏖️ Benefits

• Comprehensive medical coverage • Dental options • Vision options • Life insurance • Disability insurance • 401(k) with company match • Paid vacation • Paid holidays • Remote work