Legal Implementation Consultant

🔥 55 minutes ago

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Eve

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

🤖 Artificial Intelligence

☁️ SaaS

🔥 Funding within the last year

💰 $103M Series B - Eve on 2025-09

Legal • Artificial Intelligence • SaaS

Eve is an AI-native legal software company that provides an AI operating system (EveOS) and suite of AI tools purpose-built for plaintiff law firms. Its platform automates and accelerates intake (24/7 multilingual intake and live signing), case evaluation, drafting (demand letters, complaints, discovery), medical chronologies, legal research, and litigation workflows through products like Eve Analyst, Eve Agents, Eve Auditor, Eve Research, and Atlas — a living data layer that auto-extracts and structures records. Eve emphasizes firm-wide intelligence and collaboration, integrates with existing case management systems or operates standalone, and markets itself as SOC 2 Type II certified and HIPAA-compliant. It's used by hundreds-to-thousands of plaintiff-focused firms to increase case capacity, speed up work, and improve settlements and firm performance.

📋 Description

• Implementation Support: Guide customers through successful onboarding and implementation of Eve's solutions, ensuring smooth adoption and time to value • Customer Training: Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite • Solution Optimization: Work with customers to understand their workflows and configure Eve's solutions to meet their specific needs • Success Metrics: Track and report on key implementation metrics and customer success indicators • Cross-functional Collaboration: Partner with sales, product, and engineering teams to ensure customer requirements are met and feedback is incorporated

🎯 Requirements

• Customer Success Experience: 3+ years experience in customer onboarding, implementation, or success roles • Technical Aptitude: Strong understanding of SaaS platforms and ability to explain technical concepts to non-technical users • Communication: Exceptional ability to present clearly and concisely to both business and technical stakeholders • Problem-Solving: Strong analytical capabilities to design and deliver solutions for customer challenges • Cross-Functional Collaboration: Skilled at working across teams to drive customer success and desired outcomes

🏖️ Benefits

• 💰 Competitive Salary & Equity • 💹 401(k) Program with Employer Matching • ⚕️ Health, Dental, Vision and Life Insurance • 🩼 Short Term and Long Term Disability • 🚗 Commuter Benefits* • 🧑‍💻 Autonomous Work Environment • 🖥️ Workplace Setup Reimbursement • 🏠 Telecomm Stipend • 🏝 Flexible Time Off (FTO) + Holidays • 🚀 Quarterly Team Gatherings • 🥪 In office Perks*