Medical Information Specialist

🔥 0 minutes ago

🌐 United States, United Kingdom, +6 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇵🇱 Poland – Remote 🇮🇪 Ireland – Remote 🇮🇹 Italy – Remote 🇵🇹 Portugal – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Translate English documents into the target language and deliver translated responses by phone or in writing • Triage and respond to drug information inquiries from healthcare professionals and patients • Disseminate drug information verbally or in written correspondence • Identify adverse events and product complaints during customer interactions • Conduct intake for initial adverse event and product complaint reports in compliance with SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess required information and determine the appropriate depth of data collection • Write adverse event and product complaint narratives and medical inquiry custom responses • Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop written information for healthcare professionals • Support market and competitive product research, system development, sales training, and field liaison projects • Perform medical writing and assigned on-call duties • Maintain and improve Medical Communications Call Centre customer service and performance metrics

🎯 Requirements

• Life Sciences or healthcare degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level obligatory • Native French fluency essential • Strong translation skills • Experience in call center, medical information, pharmaceutical industry, and/or clinical settings preferred • Medical writing experience preferred • Proficiency in Microsoft Word, Excel, and other Windows applications • Experience using Medical Information Management Systems, Safety Databases, or equivalent • Must be legally eligible to work in the European Union or the UK • Ability to work US hours, in 9-hour shifts between 2pm and 2am CET, Monday-Friday • Ability to travel up to 10%

🏖️ Benefits

• Home office-based work or European Hub Office • Flexible remote work arrangement • Great Place to Work certified employer • Diversity, Equity & Inclusion-focused workplace • On-call responsibilities assigned as needed • Travel generally not required, with travel up to 10%