
501 - 1000 employees
Founded 2009
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2016-03
Healthcare • Healthcare Insurance • Pharmaceuticals
ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.
🕒 August 5
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501 - 1000 employees
Founded 2009
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2016-03
Healthcare • Healthcare Insurance • Pharmaceuticals
ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.
• Provide exceptional customer service in a phone-based environment • Enter high volumes of prescription data with speed and accuracy • Receive prescription authorizations, clarifications, and transfers • Perform claim adjudication and auditing, including prior authorizations, billing, and eligibility checks • Make outbound calls to patients • Work current case queues to resolve patient-care issues • Liaise between clinical pharmacists and other medical professionals on patients’ behalf • Partner with technicians and pharmacists to onboard new patients • Maintain confidential and accurate patient records • Retrieve and verify prescription information through doctor calls • Place welcome calls to newly onboarded patients • Create, maintain, and update patient medication profiles • Provide backup support during periods of high patient call volume • Answer patient questions by phone • Support AnewHealth’s nationwide patient base in a high-volume environment • Embody AnewHealth’s Core Values in communications and interactions • Perform other duties as assigned
• High school diploma/GED • Current certification with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) • Maintain current pharmacy technician registration with the State Board of Pharmacy • At least 18 years of age • Prior experience in a pharmacy setting • Ability to work in an office-based or remote setting, sitting at a desk 90% of the time • Comfortable working in a phone-based environment • Ability to work independently • Ability to use computer equipment, technology, and multiple software programs • Exceptional customer service skills for doctor’s offices, pharmacists, and patients • Thorough drug knowledge • Pharmacy billing knowledge • Knowledge of prescription-taking, clarification, and transfer processes • Clear written and verbal communication • Strong prioritization and organizational skills • Ability to maintain confidentiality • Ability to think critically and document pertinent details compliantly with state and federal regulations • Ability to hear, see, sit, stand, talk, and walk • Must be able to commute to multiple site locations within assigned territory • May work extended hours as needed • Availability outside normal business hours on an ad-hoc basis • Must be eligible to work in the United States
• Medical, dental and vision coverage • Flexible spending • Company-paid life insurance • Short-term disability • Voluntary benefits • 401(k) • Paid Time Off • Paid holidays • Remote work arrangement • Reasonable accommodations for individuals with disabilities
Apply Now🕒 August 5
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