Director, Operational Performance

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ExactCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• developing and leading processes, people, and performance strategies • ensuring efficient, scalable, and high-quality pharmacy operations • driving operational excellence through workflow optimization • performance management, cross-functional coordination, and continuous improvement initiatives • support leadership teams as well as collaborate and influence other key leaders within operations • establishing and monitoring KPIs and reporting routines • overseeing staffing models and workforce planning • leading root cause analysis and resolution of operational issues • achieving budget targets and operational efficiency goals • supporting transition to new pharmacy operating system • embodying AnewHealth’s Core Values in all communications and interactions.

🎯 Requirements

• Bachelor’s degree in operations, healthcare or related field • 7+ years of progressive experience and responsibility in frontend pharmacy processing • Prior experience in a multi-unit leadership team leading groups of 100 colleagues or more • Strong analytical and problem-solving skills • Proven ability to lead high-performing teams • Expertise in workflow optimization and KPI management

🏖️ Benefits

• medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays