Client Coordinator

🕒 August 19

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 26%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ExamWorks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Service inquiries from clients, physicians, nurses, or representatives acting on behalf of clients • Prepare, enter, track, document, and file data • Assign cases to reviewers • Contact clients with questions or clarifications • Email and call reviewers for case-submission follow-up • Respond to questions about report status, concerns, and information requests • Use systems and databases to enter or retrieve client and claimant information • Maintain daily contact with QA regarding workflow and pending report status • Contact providers for assignments and update the database • File and archive open and closed cases • Verify client information and document client-specific guidelines in the system • Direct calls to other departments as needed • Perform clerical duties including typing, filing, emailing, and proofreading • Assist with customer complaints and quality-assurance issues • Notify management of report issues or concerns • Follow state and federal safety and legal regulations • Perform other assigned duties

🎯 Requirements

• High school diploma or equivalent required • Minimum one year clerical experience; or equivalent combination of education and experience preferred • Experience in a medical office or insurance industry preferred • Knowledge of general computer, fax, copier, scanner, and telephone equipment • Knowledge of Microsoft Word, Outlook, Excel, and the Internet • Ability to be trained on and adhere to HIPAA regulations and compliance standards • Qualified typist with a minimum of 40 W.P.M. • Ability to follow instructions and management directions accurately • Exceptional communication skills • Ability to work independently, prioritize work, and use time efficiently • Ability to maintain confidentiality • Ability to work well under pressure or stressful conditions • Ability to manage change, delays, or unexpected events appropriately • Ability to follow company policies and procedures

🏖️ Benefits

• Approximately 1 month of training • Remote work • No travel required