Client Coordinator

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $25 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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ExamWorks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

⚕️ Healthcare Insurance

📋 Compliance

💸 Finance

Healthcare Insurance • Compliance • Finance

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information • Utilize appropriate systems and databases to enter client or claimant information and or retrieve information • Maintain daily contact with the QA department regarding workflow and pending report status • Contact providers for assignment and update database • File and archive open and closed cases • Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system • Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion • Direct calls to other departments as needed • Perform various clerical duties such as typing, filing, emailing, and proofreading • Assist in resolution of customer complaints and quality assurance issue • Notify management of any report issues or concerns • Ensure all practices are carried out in accordance with state and federal safety and legal regulations • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Minimum one-year clerical experience; or equivalent combination of education and experience preferred • Experience in a medical office or insurance industry preferred • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet • Must be a qualified typist with a minimum of 40 W.P.M.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements