Senior Salesforce Business Analyst – Multiple Clouds

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🔥 7 minutes ago

🏄 California – Remote

🏄 California – Remote

⏳ Contract/Temporary

🟠 Senior

🤑 Sales

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Exavalu

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🤝 B2B

🏦 Banking

⚕️ Healthcare Insurance

B2B • Banking • Healthcare Insurance

Exavalu is a business advisory and technology consulting firm that partners with enterprises to deliver high-impact digital transformation. Run by former CIOs, CXOs, and consulting principals, Exavalu offers strategic advisory, core systems transformation, systems integration, data & analytics, innovation and privacy/compliance solutions across regulated sectors. The firm focuses on Insurance, Banking & Financial Services, and Healthcare & Life Sciences, providing industry-tailored technology implementations and program leadership using partners like Guidewire, Salesforce, MuleSoft, PegaSystems and AWS.

📋 Description

• Collaborate with business stakeholders to gather, analyze, and document business requirements. • Conduct workshops, interviews, and discovery sessions to understand business needs and objectives. • Translate business requirements into functional specifications, user stories, process flows, and acceptance criteria. • Work closely with Salesforce Architects, Developers, QA teams, and Project Managers to deliver business solutions. • Analyze and optimize existing business processes using Salesforce best practices. • Support solution design across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and related Salesforce products. • Facilitate sprint planning, backlog grooming, UAT coordination, and release activities. • Create business process maps, gap analyses, and solution recommendations. • Manage stakeholder expectations and ensure alignment between business objectives and technology solutions. • Support data migration, integration, reporting, and dashboard requirements. • Participate in change management, training, and user adoption initiatives. • Ensure project documentation is maintained throughout the project lifecycle.

🎯 Requirements

• 7+ years of Business Analysis experience with at least 4+ years working on Salesforce projects. • Strong understanding of Salesforce CRM platform capabilities and best practices. • Hands-on experience with Salesforce Sales Cloud and Service Cloud. • Expertise in requirements gathering, business process analysis, and solution documentation. • Experience creating: Business Requirement Documents (BRD) Functional Requirement Documents (FRD) User Stories Process Flow Diagrams Use Cases Acceptance Criteria • Strong knowledge of Agile/Scrum methodologies. • Experience working with cross-functional business and technical teams. • Knowledge of Salesforce data models, security concepts, reporting, and dashboards. • Experience supporting UAT planning, execution, and defect management. • Strong communication, presentation, and stakeholder management skills. • Ability to manage multiple projects and priorities simultaneously.

🏖️ Benefits

• Exavalu offers permanent remote working model as we believe in going where the right talent is.