Insurance Verification Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Exceptional HR Solutions, LLC

Exceptional HR Solutions, LLC

11 - 50 employees

💼 Consulting

👥 HR Tech

🤝 B2B

Consulting • HR Tech • B2B

Exceptional HR Solutions, LLC is an advising, consulting, and executive coaching company that supports leaders and organizations with their human resources needs. The company specializes in various areas of HR, including consulting, strategy, payroll management, recruiting, and HR systems implementation, providing fractional HR services to enhance the people aspect of businesses.

📋 Description

• Verify patient insurance coverage and benefits through appropriate payer portals and Experian • Accurately process new and established patient accounts within required timeframes • Review and document insurance benefits, coverage limitations, copays, deductibles, and estimated patient costs • Notify patients of coverage issues and financial responsibilities • Schedule new patient appointments and assist with account-related questions • Communicate with patients through approved methods, including Artera • Direct patients to Financial Counseling for financial hardship and payment plan options when appropriate • Maintain accurate documentation, including insurance verification and patient communications • Utilize eClinicalWorks, Outlook, Microsoft Teams, Experian, Artera, and other department systems • Comply with HIPAA, 42 CFR Part 2, and other applicable privacy requirements • Maintain knowledge of insurance and billing requirements • Meet productivity, attendance, and performance expectations • Work collaboratively with team members and represent Ideal Option professionally • Perform other duties as assigned

🎯 Requirements

• High School Diploma or GED required • At least 1 year of customer service experience • At least 1 year of medical insurance verification experience • Experience with personal computers, Microsoft Suite, internet browsers, and/or electronic spreadsheets • Strong verbal and written communication skills • Excellent customer service and attention to detail • Ability to multitask and work effectively in a fast-paced environment • Ability to learn and navigate multiple computer systems and applications • General knowledge of medical office procedures and insurance processes • Proficiency with Microsoft Office applications, including Outlook and Teams • Knowledge of chemical dependency and its effects on individuals, families, and communities; training provided if needed • Knowledge of eClinicalWorks, Experian, and Artera preferred • General knowledge of ICD 10, CPT and HCPCS codes, and medical billing processes preferred

🏖️ Benefits

• Full-time employment

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