Implementation Analyst – Manager

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 $2M Venture Round on 2015-01

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

📋 Description

• Manage and execute the implementation of operational processes and systems. • Support new client onboarding, system conversions, and product implementations. • Collaborate across departments for smooth onboarding and process optimization. • Conduct post-implementation reviews to assess success and identify areas for improvement. • Ensure compliance with regulatory requirements and internal standards during implementations.

🎯 Requirements

• Bachelor’s degree in Business, Finance, Information Systems, or related field or equivalent work experience. • 3–5 years of experience in financial services, life insurance, annuity, TPA operations, or implementation roles. • Familiarity with life and annuity products (Whole Life, Term, UL, VUL, SPIA, Deferred Annuities, Riders, etc.). • Strong understanding of third-party administration functions and compliance requirements. • Experience with policy administration systems (LifePRO, ALIP, DXC, or similar). • Excellent communication, analytical, and organizational skills. • Strong skills in data analysis, Excel, and reconciliation techniques. • Exposure to testing cycles (UAT/BET), defect management, and conversion projects. • Knowledge of operational risk, compliance requirements, and SOC1 controls a plus. • Strong interpersonal skills with ability to work in multi-geo teams (US/India).

🏖️ Benefits

• Remote work • Professional development opportunities