Senior Quality Analyst, Assistant Manager

🕒 2 days ago

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 $2M Venture Round on 2015-01

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

📋 Description

• Partner with Product, Engineering, Operations, and Business teams to gain deep understanding of product workflows, business rules, integrations, and risk areas. • Design and implement AI-enabled QA solutions that help identify, predict, and prevent defects early in the SDLC. • Embed AI capabilities into the product and QA ecosystem to improve monitoring, validation, anomaly detection, regression analysis, and quality insights. • Leverage AI tools and frameworks for: • - Intelligent test case generation • - Automated test script creation and maintenance • - Defect prediction and root cause analysis • - Test optimization and prioritization • - Requirement-to-test traceability • - Regression impact analysis • - Automated validation and data quality checks • Build and enhance automated testing frameworks for UI, API, database, and batch processing systems. • Drive shift-left quality practices and integrate AI-enabled testing into CI/CD pipelines. • Analyze production trends, defect leakage, audit findings, and operational data to recommend preventive quality controls. • Collaborate with development teams to implement proactive quality gates and self-healing automation solutions. • Evaluate emerging AI technologies, tools, and accelerators for adoption within QA and engineering processes. • Create dashboards, reporting, and metrics demonstrating QA efficiency gains, defect reduction, automation coverage, and AI-driven improvements. • Mentor QA team members on AI-assisted testing approaches and modern quality engineering practices.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. • 5+ years of experience in QA, Quality Engineering, or Test Automation roles. • Hands-on experience implementing AI/ML-enabled solutions within QA or SDLC processes. • Strong understanding of software testing methodologies, SDLC, STLC, Agile, and DevOps practices. • Experience with test automation tools/frameworks such as Selenium, Playwright, Cypress, UFT, or similar. • Strong experience with API testing, database validation, and backend testing. • Experience using AI-assisted development/testing tools such as GitHub Copilot, OpenAI APIs, Azure AI, LangChain, Testim, Mabl, Functionize, or similar platforms. • Proficiency in at least one programming/scripting language such as Python, Java, JavaScript, or C#. • Experience integrating automated testing into CI/CD pipelines using tools like Azure DevOps, Jenkins, GitHub Actions, or similar. • Strong analytical, problem-solving, and communication skills.

🏖️ Benefits

• Please visit https://www.exlservice.com/us-careers-and-benefits for more information on benefits and what we offer