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Vice President, Account Management

🕒 August 29

đŸ‡ș🇾 United States – Remote

⏰ Full Time

🔮 Lead

💰 Account Manager

đŸ‘» Ghost score 19%

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Logo of EXL

EXL

10,000+ employees

đŸ„ Healthcare

đŸ›Ąïž Insurance

📩 Logistics

💰 $2M Venture Round on 2015-01

Healthcare ‱ Insurance ‱ Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

‱ Manage and develop key client relationships, ensuring high levels of satisfaction. ‱ Oversee the delivery of insurance life and annuity products, ensuring quality and timely service. ‱ Collaborate with digital analytics teams to enhance service offerings and client insights. ‱ Identify new business opportunities and develop strategies to expand the client base. ‱ Ensure effective communication and alignment between internal teams and clients. ‱ Monitor industry trends and market dynamics to stay ahead of the competition. ‱ Develop and implement account management processes and best practices. ‱ Conduct regular performance reviews and provide feedback to the account management team. ‱ Represent the company at industry events and conferences, building the company's network and presence.

🎯 Requirements

‱ A bachelor's degree in business, finance, or a related field is required, with a preference for an advanced degree. ‱ Minimum of 10 years of experience in account management, with a focus on insurance or financial services. ‱ Proven leadership skills and the ability to manage and mentor a high-performing team. ‱ Strong business acumen and a track record of driving business growth and client success. ‱ Excellent communication and interpersonal skills, with the ability to build rapport and trust. ‱ Deep understanding of insurance life and annuity products, and digital analytics trends. ‱ Experience in developing and implementing account management strategies. ‱ Ability to work collaboratively across teams and departments. ‱ Strong analytical skills and proficiency in data-driven decision-making. ‱ A results-oriented mindset with a passion for delivering exceptional client experiences.

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