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Escrow Officer, Default Services – REO

Job not on LinkedIn

🔥 2 minutes ago

🏄 California – Remote

infoinfo

💵 $24 - $32 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on ServiceLink's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of ServiceLink

ServiceLink

1001 - 5000 employees

💸 Finance

🏠 Real Estate

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.

📋 Description

• Coordinate the closing of assigned files within required timelines • Coordinate all aspects of finalizing the closing process • Prepare accurate closing documents according to state requirements and client instructions • Monitor and prioritize work-in-progress reports to meet ServiceLink’s two-hour client turnaround commitment • Review title commitments for clearance and account for payoffs, taxes, HOA, and effective-date schedules • Secure lender, seller, and/or broker approval of loan closing documents • Confirm closing dates, locations, documentation, and funds due at closing with all parties • Resolve vendor billing issues and rejected documents • Conduct bi-weekly meetings with team members and management • Address inquiries from asset management companies, clients, borrowers, agents, sellers, buyers, and internal staff • Develop procedures, scripts, and workflows to improve vendor, client, and consumer experience and triage inbound vendor inquiries • Prepare daily reports, schedules, funding reports, policies, rejected-document reports, and other assigned reports • Assist in training and attend assigned conference calls • Update management on daily reporting status and work with management on team metrics and file counts • Ensure funding conditions are met according to state requirements and client instructions • Cut checks to payees and wire funds to sellers within client-directed timelines • Confirm file setup with disbursements • Resolve post-close lender, recording, and policy issues • Review and sign off on authorized items • Maintain professional communication and client relationships • Perform other assigned duties

🎯 Requirements

• High School diploma or equivalent required • Prior experience as an Escrow Officer or a Closing Coordinator • Practical work experience within the mortgage loan department of a lending institution • Working knowledge of real estate titles • Prior experience with deed preparation and closings • Advanced computer skills and proficiency in Microsoft software products • Ability to handle multiple tasks simultaneously • Good communication skills • Good customer service skills • Applicants must be currently authorized to work in the United States on a full-time basis • Must not require sponsorship for employment visa status now or in the future

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation time • Paid sick time • Reasonable accommodation for qualified individuals with disabilities and disabled veterans

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