
1001 - 5000 employees
💸 Finance
🏠 Real Estate
☁️ SaaS
Finance • Real Estate • SaaS
ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.
🔥 2 minutes ago
🇺🇸 United States – Remote
💵 $19 - $22 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on ServiceLink's careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago

1001 - 5000 employees
💸 Finance
🏠 Real Estate
☁️ SaaS
Finance • Real Estate • SaaS
ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.
• Research property condition and inspection reports to confirm the status of utilities • Review client business rules pertaining to utility activation requirements • Review, research, and respond to email correspondence • Make and receive calls to and from vendors, clients, and third parties • Contact utility companies to transfer, activate, and deactivate gas, electric, water, and trash services • Set up and manage recurring utility bill pay • Manage utility deposits and past-due payments • Work with team leadership to execute process improvements • Assist client representatives with resolving required permits, fees, and utility inspections • Review open utility task reports and follow up on related AssetShield tickets • Research and analyze servicing neglect issues and determine appropriate resolutions • Provide timely reviews of files needing utility transfers and document the appropriate servicing platform • Document all systems accordingly • Complete and maintain required client, system, classroom, and side-by-side training • Perform other duties as assigned
• High School diploma or equivalent required • Previous office and computer experience required • Strong PC and Internet navigation skills • Intermediate typing and Microsoft Office proficiency required • Strong verbal and written communication skills required • Strong analytical, organizational, and multitasking skills • Experience interacting with utility companies preferred • Basic knowledge of mortgage terms preferred • Previous experience with property management, construction, and property insurance a plus • Mortgage servicing and default servicing knowledge and/or experience preferred • Currently authorized to work in the United States on a full-time basis • Must not require sponsorship for employment visa status now or in the future • Multiple shifts available
• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation time • Paid sick time • Equal employment opportunity • Reasonable accommodation for qualified individuals with disabilities and disabled veterans
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