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Utility Technician – Field Services

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $19 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on ServiceLink's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of ServiceLink

ServiceLink

1001 - 5000 employees

💸 Finance

🏠 Real Estate

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.

📋 Description

• Research property condition and inspection reports to confirm the status of utilities • Review client business rules pertaining to utility activation requirements • Review, research, and respond to email correspondence • Make and receive calls to and from vendors, clients, and third parties • Contact utility companies to transfer, activate, and deactivate gas, electric, water, and trash services • Set up and manage recurring utility bill pay • Manage utility deposits and past-due payments • Work with team leadership to execute process improvements • Assist client representatives with resolving required permits, fees, and utility inspections • Review open utility task reports and follow up on related AssetShield tickets • Research and analyze servicing neglect issues and determine appropriate resolutions • Provide timely reviews of files needing utility transfers and document the appropriate servicing platform • Document all systems accordingly • Complete and maintain required client, system, classroom, and side-by-side training • Perform other duties as assigned

🎯 Requirements

• High School diploma or equivalent required • Previous office and computer experience required • Strong PC and Internet navigation skills • Intermediate typing and Microsoft Office proficiency required • Strong verbal and written communication skills required • Strong analytical, organizational, and multitasking skills • Experience interacting with utility companies preferred • Basic knowledge of mortgage terms preferred • Previous experience with property management, construction, and property insurance a plus • Mortgage servicing and default servicing knowledge and/or experience preferred • Currently authorized to work in the United States on a full-time basis • Must not require sponsorship for employment visa status now or in the future • Multiple shifts available

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation time • Paid sick time • Equal employment opportunity • Reasonable accommodation for qualified individuals with disabilities and disabled veterans

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