Contact Center Developer

🕒 November 11, 2025

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 69%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Expand and Reach Solutions

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2023

💼 Consulting

🤝 B2B

📣 Marketing

Consulting • B2B • Marketing

Expand and Reach Solutions (XnR) is a growth and go-to-market consulting firm that helps companies close the gap between ambition and execution. XnR offers market-entry and GTM planning, positioning and messaging, demand generation and ABM, content and campaign execution, fractional/embedded marketing leadership, and hands-on operational support—including finance, HR, and local compliance workstreams—to help clients enter new markets, build pipeline, and scale teams across North America and Latin America. The firm emphasizes senior guidance plus hands-on execution and embeds operators with client teams for as-long-as-needed engagements.

📋 Description

• Design, build, and maintain scalable contact center solutions • Develop, implement, and maintain Amazon Connect solutions using Lambda, Lex, CloudFormation, and API Gateway • Integrate contact center platforms with Salesforce Service Cloud Voice, Agentforce, and third-party platforms • Diagnose and resolve complex technical issues in performance, routing, and integrations • Automate deployments using CI/CD pipelines with GitLab, Jenkins, and CodeDeploy • Collaborate with cross-functional and global teams to align technical deliverables with business goals • Follow best practices for cloud architecture, scalability, and security

🎯 Requirements

• 5+ years of experience in AWS development and integrations • 3+ years working with Amazon Connect or similar contact center technologies • Solid programming experience with Python, Java, Node.js, or .NET • Proficiency in AWS Lambda, Lex, CloudFormation, and API integrations • Experience integrating with Salesforce Service Cloud Voice or equivalent CRM • Familiarity with DevOps and CI/CD tools • Excellent analytical and communication skills • English: Advanced (B2+ minimum)

🏖️ Benefits

• Remote work arrangement

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume