
10,000+ employees
Founded 1996
đź’Ľ Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
🔥 0 minutes ago
🤠Texas – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨‍🎓 No degree required
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10,000+ employees
Founded 1996
đź’Ľ Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
• Manage, retain, and drive revenue growth within existing client relationships • Serve as client liaison across ClientCare, Billing, Product, Technical Support, and Implementation departments • Resolve inbound client inquiries • Make outbound phone calls and send emails to existing clients • Enhance client relationships through service needs, research, and special projects • Provide product training to clients on Experian services • Identify renewal and upsell opportunities • Monitor client usage behaviors to identify and address new trends • Initiate and obtain documentation for product or service changes related to security, credentialing, data reporting, and legislative requirements
• 2+ years of previous customer facing and sales experience • High school Diploma required • Knowledge of consumer credit reporting marketplace • Experience meeting sales targets and performance metrics • Experience managing multiple opportunities simultaneously in a CRM environment
• Experian's people first, inclusive and purpose-driven culture • Equal Opportunity and Affirmative Action employer • Disability or special-needs accommodation available
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