Bilingual Spanish Customer Support Specialist

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $30.6k - $50k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Experian

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Take inbound calls regarding credit-related memberships, services, and product offerings • Advocate for solutions to help consumers improve their creditworthiness • Explain credit bureau processes to consumers • Educate consumers on appropriate steps to request corrections • Receive customer assistance requests and identify needed support • Resolve requests or forward them to the appropriate functional area • Handle escalated customer issues • Report to a Customer Care Supervisor • Work remotely in Allen, Texas

🎯 Requirements

• Must be a US resident living within 45–60 minutes of the 701 Experian Parkway, Allen, TX office location • Bilingual in English and Spanish • Experience interpreting and responding to customer requests • High School Diploma or GED • At least one year of customer service experience • Comfortable using a computer to perform operations • Must pass a criminal background check • Must pass employment verification • Must pass education verification • Must pass a credit check • Must pass a drug screen

🏖️ Benefits

• Flexible Time Off: 15 Days • Full medical, dental, and vision benefits • Matching 401K • Volunteer time off • Vacation • Sick leave • 12 paid holidays • Development opportunities • Wellness programs • Reward and recognition programs • Work/life balance initiatives • Volunteering opportunities