Senior Director, Healthcare Revenue Cycle Consulting

🔥 20 hours ago

🇺🇸 United States – Remote

💵 $155.4k - $210.2k / year

⏰ Full Time

🟠 Senior

👨‍⚕️ Medical Director

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Experian

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Manage consulting and implementation of efficient processes, implementation resources, cross-system efficiencies, and protocols • Manage testing and training of Experian Health products and services to meet client needs and revenue and cost goals • Advise clients and internal Experian teams on strategies to maximize Experian solutions and internal processes • Develop, execute, and scale implementation strategies for Experian Health products and services • Meet revenue targets for products in the delivery portfolio • Provide leadership, coaching, and staff development • Manage staff compensation planning, personnel actions, and performance management • Serve as the primary escalation point for products in the delivery portfolio • Participate with Sales and Marketing in client proposal processes by determining testing, implementation, and production requirements • Develop implementation and services methodologies and improve organizational adoption • Collaborate with Relationship Managers and Client Executives to identify client pain points and solutions • Drive implementation velocity improvements by defining and tracking KPIs such as time-to-go-live and milestone adherence • Champion AI and automation across the implementation lifecycle to increase capacity and reduce manual effort • Report to the Experian Health Client Organization

🎯 Requirements

• Master's degree in Science or Master of Business Administration beneficial • 10+ years of functional experience within healthcare revenue cycle • 7+ years of supervisory experience • 5+ years of healthcare revenue cycle implementation with Experian Health products beneficial • Experience developing lean and flexible business processes/methodologies in multiple environments • 7+ years' understanding of program management, project management, and reporting best practices and tools • 7+ years' knowledge of healthcare market solutions, healthcare product implementations, integrations, and client experience from contracting through go-live and optimization • Experience applying AI, automation, or data analytics to achieve measurable improvements in delivery velocity and operational efficiency • Demonstrated ability to define performance metrics such as velocity, utilization, and CSAT/NPS across a distributed delivery organization • Strong project management skills • Proficiency with JIRA, AI tools, Visio, Excel, and logic modeling

🏖️ Benefits

• Great compensation package and bonus plan • Medical, dental, and vision benefits • Matching 401K • Flexible work environment with remote, hybrid, or in-office options • Flexible time off including volunteer time off, vacation, sick time, and 12 paid holidays • Variable pay opportunity • Inclusive and purpose-driven culture

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