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Inbound Sales Performance Leader

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🔥 2 hours ago

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Logo of Express Chipping

Express Chipping

1 - 10 employees

🤝 B2B

🚗 Transport

B2B • Transport

Express Chipping is a national full-service ready-mix concrete chipping and plant cleaning company that provides on-site chipping, silo and plant equipment cleaning, and fleet maintenance services for ready-mix concrete trucks. Founded in 1997, it deploys crews across the United States to improve fleet uptime, safety, and plant efficiency, and also offers a proprietary product (LoadKill) for load-loss recovery. The company primarily serves ready-mix producers and other construction-related businesses.

📋 Description

• Own the daily performance of our inbound sales team. • Coach sales consultants through structured one-on-one coaching. • Reinforce and expand on concepts taught during weekly sales workshops. • Review recorded sales conversations and AI-generated coaching insights. • Conduct role-play sessions using real customer scenarios. • Inspect execution to ensure coaching becomes a daily habit. • Hold salespeople accountable for consistently executing our sales methodology. • Improve discovery, qualification, objection handling, follow-up, and closing. • Accelerate new hire development. • Reduce sales-created operational issues through better qualification and documentation. • Partner with Sales Operations, Marketing, and Operations to improve the customer experience. • Identify opportunities to improve both individual performance and our overall sales process.

🎯 Requirements

• Improving conversion rates through coaching and accountability. • Reviewing recorded sales calls and identifying coaching opportunities. • Conducting one-on-one coaching and structured role-playing. • Reinforcing training through consistent follow-up. • Using CRM data, call recordings, and performance metrics to prioritize coaching. • Helping salespeople consistently execute a defined sales process. • Working in an environment where inbound customer conversations, rather than outbound prospecting, drive revenue. • Experience selling to residential consumers is preferred.

🏖️ Benefits

• We continuously improve how we sell, coach, operate, and serve by embracing AI, testing new ideas, and holding ourselves accountable. • We value curiosity and a commitment to getting better every week. • Through our TurfRescue initiative, we make regular donations to animal shelters and rescues, supporting the care of dogs and helping the organizations that protect and rehome them.

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