Director of Compliance

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $180k - $200k / year

⏰ Full Time

🔴 Lead

🚔 Compliance

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Extend

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛡️ Insurance

📦 Logistics

🛍️ eCommerce

Insurance • Logistics • eCommerce

Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.

📋 Description

• Provide strategic leadership over Extend's regulatory compliance function • Set the strategic direction and long-term roadmap for licensing, service contract terms and conditions, and insurance partner relationships • Own regulatory and licensing matters across business-as-usual operations and new products or initiatives • Set priorities, unblock cross-functional dependencies, and improve terms and conditions, license applications, filings, approvals, and renewals • Represent Extend in regulatory examinations, inquiries, and audits alongside the compliance team and outside counsel • Monitor the regulatory landscape and advise leadership on emerging requirements and risks • Coach and develop the compliance team and define its long-term structure and career paths • Embed compliance requirements into merchant onboarding, customer experience, contracting, product workflows, and program design • Guide leadership on how compliance strategy supports business goals • Establish and monitor KPIs for licensing accuracy, timeliness, and cost • Set direction on service contract terms and conditions with outside counsel • Build and maintain internal controls, documentation, and reporting for regulators, auditors, and partners • Identify and champion AI and technology opportunities to modernize licensing, filing, and regulatory reporting processes

🎯 Requirements

• Proven, action and solution-oriented compliance leader able to operate in strategic and hands-on environments • Significant experience in insurance, service contract, or regulatory compliance, including setting strategy and governance at scale • Experience advising senior leadership at the executive level • Strong business acumen and ability to tie compliance strategy to commercial needs • Experience building, developing, and mentoring high-performing teams in a fast-paced environment • Expertise managing regulatory relationships, licensing operations, and cross-functional compliance programs at scale • Bachelor's degree required • JD or relevant advanced degree a plus • Excellent organizational and management skills with strong attention to detail • Exceptional direct, clear, and concise communication skills • High IQ and EQ; excitement to hit the ground running • Bias toward action, accountability, proactivity, and ownership mentality • Strong problem-solving and solutions-oriented approach • Entrepreneurial mindset • Collaborative leadership and ability to influence without direct authority • Ability to earn trust and credibility quickly • Curiosity, attention to detail, and empathy for merchant partners' different needs • No immigration-related sponsorship is provided for this role

🏖️ Benefits

• Full medical and dental & vision benefits • Stock in an early-stage startup growing quickly • Generous, flexible paid time off policy • 401(k) with Financial Guidance from Morgan Stanley • Collaborative and supportive environment • Competitive salary based on experience