Senior Analyst, Fraud Intelligence

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $125k - $145k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

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Logo of Extend

Extend

201 - 500 employees

🛡️ Insurance

📦 Logistics

🛍️ eCommerce

Insurance • Logistics • eCommerce

Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.

📋 Description

• Analyze large-scale behavioral, transactional, and interaction data to uncover signals indicative of fraud and abuse • Identify actionable insights, analyze fraud patterns, and validate hypotheses • Develop monitoring frameworks, dashboards, and mitigation solutions for emerging fraud threats • Evaluate Fraud Ops’ AI review agent, including case-summary quality and recommended-decision accuracy • Turn findings into prompt, rule, and workflow improvements • Partner with the Machine Learning team on model feature recommendations and model-scoring feedback • Participate in design and code reviews • Mentor junior analysts on SQL and analysis best practices

🎯 Requirements

• 3+ years of experience in fraud analytics, ideally within an e-commerce or retail environment • Bachelor’s degree or higher in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, Operations Research, Physics or related field • Strong grasp of core data science and analytics concepts, including statistical analysis, modeling, and data wrangling • Proficiency in SQL and experience in Python (pandas, NumPy, scikit-learn, etc.) • Experience evaluating or tuning automated decisioning systems (LLM-based or rules-based) is a plus • Exceptional communication and stakeholder management skills, with a proven ability to work cross-functionally and influence outcomes • High attention to detail, strong intellectual curiosity, and a deep understanding of user behavior and fraud patterns • Empathetic, humble, and collaborative team player • Candidates must be located within the continental United States • Extend does not provide immigration-related sponsorship for this role

🏖️ Benefits

• Competitive salary based on experience • Full medical and dental & vision benefits • Stock in an early-stage startup growing quickly • Generous, flexible paid time off policy • 401(k) with Financial Guidance from Morgan Stanley • Collaborative and supportive environment

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